About - Testimonials

Have a testimonial that you would like to share? Email your testimonial to us at support@hcrcnow.com

Thank you for the quick service!

Joseph S. of Exeter, PA

Jack Repaired: Omega 27035

Received the seals. The jack is working great again. Thank you!

John C. of Apple Valley, CA

Jack Repaired: Allied FJ-4000

Thank you I got it working again.


Jack Repaired: Lincoln 93718

Thank you so much for trying to find my parts. I will always use Lazzars for my floor jack needs.

Richard M. of Hudson, FL

Jack Repaired: AFF 2110A Floor Jack 2-1/4 Ton

Lazzar HCRC Testimonial

It works again. Thanks for your help!

Jim C. of Jenison, MI

Jack Repaired: Astroline AM 225F

Thank you. The part arrived very fast. I’m impressed with your service. I already got the seal in the press and it’s working great. 
Thanks again,

Jack Repaired: Red Arrow 575

Hey, great work getting the seal here. I’ve installed it in the cylinder but not in the jack yet, it looks PERFECT!!! Thanks much, I’m sure it will work fine, will let you know when I get it all together. Great service, it looks like you really never sleep...
Ron W. of Charlotte, NC

Jack Repaired: Sears 214.124900

Got it... THANKS for your excellent Service!

John C. of Palm Bay, FL

Jack Repaired: Blackhawk B65444 Cylinder

Thank you very much. The parts work great. You are absolutely awesome. I really mean that.

Wayne T of Sun Valley, CA

Jack Repaired: Blackhawk 65452 Cylinder

As always....  I received my order, just as shown online, extremely quick...  and with great customer service!
I WILL order again from you, and have and will continue to recommend your site to my fellow humans!
Have a great day!
Christine M of KANSAS CITY
Quad Power Products, LLC

Jack Repaired: OTC 5110 Air / Hydraulic Floor Jack 10 Ton

Thank for the prompt professional service. I received the part and I installed it right away.
Phillip B. of Mount Carmel, IL

Jack Repaired: Torsion Spring, Right Side

Thank you guys so much... It made the owner of the jack extremely happy... It works like a champ.

James D. of Phillipsburg, KS

Jack Repaired: Lincoln 93716 Transmission Jack

Just what I needed. Thank you.

Dennis S. of New Market, AL

Jack Repaired: Transmission Jack

Hi Mark,
Thanks for the reply and the link. I have put in my order. Can't wait to get the jack fixed. It's a great jack, just a little leaky lately.

Jack Repaired: Alltrade 620098


Wow. Thanks so much for the prompt reply! And on a weekend, too. I have emailed the seller of the transmission jack to see which serial number applies.  When all the dust settles on this I have an old Blackhawk floor jack I'll have to talk to you about. Thanks again.

Roger G. of North Dakota

Jack Repaired: Westward 5ML72 Transmission Jack


I would just like to say we got a kit from your company and the parts fit perfectly. I’m so glad I found your web site cause we were ready to throw out a very high quality floor jack just because we couldn’t find seals.

Keep up the good work!


Jack Repaired: Lincoln 93662

Arrived perfectly. Hope it solves my non working jack issue.

Michael F of WATERFORD, ME 


Jack Repaired: Sears 214.12114

Ordered a spring from you & I believe this is just about the fastest I have had any item delivered. Reasonable price for what appears to be exactly what I need, but your shipping speed amazed me enough that I had to let you know. Thanks!

Richard B. of Georgetown, KY

Thank You , it has been a pleasure doing business with your company!!!

Jay P. of Lisbon, OH

Jack Repaired: OTC 1526

Thank you for the prompt attention!

Rick K. of Chandler, AZ

Jack Repaired: Sears 328.12001


I can report that my package arrived yesterday, unharmed, and that the tracking functioned very well.
It was nice dealing with you.
Best regards
Henrik F of Lillehammer, Oppland, Norway

Jack Repaired: Pro-Lift G-493L

Replacement order has been received.

Thank you very much for the great service.


Jack Repaired: Michelin G-735

Yes, I got it. That was very fast. 

Thank You!


Jack Repaired: Blackhawk B69477

I think it's great you still carry seal kits for such an old jack. Thanks for your amazingly fast service.

Glenn W. of Acton, CA

Jack Repaired: Hein Werner Model K


Thanks for that spring!  I had time to take a look at it this week and it worked perfectly for my application.  I appreciate the help.

Jay C of Richardson, TX

Got it. Thanks!

Joseph L of Palm Coast, FL

Jack Repaired: Craftsman 214.50239

Hi Kelly,

I did receive the parts, thank you for the great customer service!  I had not gotten around to letting you know the original shipment never showed up, so I am very impressed that you were proactive and went ahead and shipped the replacements.

Francis M of Dallas, TX

Jack Repaired: Craftsman 214.50239

You were very helpful. Received parts and fit perfect. Thank you. 

Dave D. of Vegreville, Alberta

Jack Repaired: Pro Series 7000

I am very impressed by your swift response, thanks for getting back to me so quickly. Thanks for the information and I will certainly be purchasing from you guys in the future for any more of my jack repair needs.
Sam Y. of Atlanta, GA

Jack Repaired: Lincoln 93657 and 93642

Best ever. Thank you.

Charles E. of Danville, IL

Jack Repaired: Walker 93633

Thank you. Part worked great!

Patrick F of Rogers, MN

Jack Repaired: Craftsman 214.50156

I received this  parts kit on Saturday and installed same day.   Very pleased with your service and quality of components.  My old jack works just like it did when my dad bought it new in the 60’s.

Paul D of Minneapolis, KS

Jack Repaired: Hein Werner 0237-K Floor Jack 2 Ton

Thank you for the information.  Your help on this is greatly appreciated.

T. B. of Cleveland, OH

Jack Repaired: Simplex HSR-502T Cylinder

Thanks, rebuild kit worked great


Jack Repaired: Napa 91-690

This past week I ordered:

The Pump U-Cup and O-Ring kit for my Sears 2 Ton Hydraulic Floor Jack, 214.124700.

I easily installed the O-Ring, and installed the U-Cup, with flat against flat (feeding the opposite end
of the blue U-Cup that has the groove in it onto the piston thing.) and my hydraulic jack works.

Thank you for having these parts.

Guy M of Burlington MA

Jack Repaired: Sears 214.124700

Received seals and rebuilt both rams, and pumps. 2 inch ram felt a little tight, but works great. Thanks!

Andy P of Kinston, NC

Jack Repaired: Red Arrow 850 Shop Press

Thank You, We talked on the phone and I Ordered 2 ram kits and 2 pump kits for a Red Arrow 850 and a Red Arrow 2 inch bore ram for a cherry picker engine hoist. 

Thanks Again for your help,

James P of KINSTON, NC

Jack Repaired: Red Arrow Tow Bar 850 Shop Press

Thank you guys. You’re awesome. Seals went right in and worked. Thanks.

Jason F. of Glenwood, NM

Jack Repaired: RP55 Shop Press

Just wanted to say thank you for being an awesome seller! I was so excited to see that y'all sold replacement casters for my 1.5 ton aluminum jack. I received it very, very quick and it fits and works perfect!!! Y'all have a blessed one!!

George C of Greenbrier, AR

Jack Repaired: 1.5 Ton Aluminum Racing Jack

Thank you kindly, this was very helpful. I will remember this when the need to purchase seals for future repairs.

Geoff W of West Virginia

Jack Repaired: Sears Craftsman 50239

From Buyer:

I keep checking with Post Office for order and it is  not  being shipped
by them. Can you perhaps find out why and give them a push ?

My order


From HCRCnow.com:
Hi Neal,

It looks like the USPS has misplaced this package. We will ship another. You will receive a new tracking number via email.

Thank you,
Kelly @ Customer Service


From Buyer:
Hey Fellas.

Just received second seal kit you sent after the first one went missing at the Post Office. Thank You. This package was really ripped up badly, probably by the sorter at the P.O.Parts were intact, but, could have easily fallen out of packaging. A plastic bag like envelope was utilized with very little filler or cardboard to stiffen the package.  I would like to order one more kit for another jack we have here. Is it possible to have it packaged in a more stable manner if and when I do ? Please let me know.

P.S. the parts are correct and I am very pleased with your product

Thank You,


From HCRCnow.com:
 Hello Neal,

 It is absolutely possible. Please let us know what kind of packaging you would like us to use at the time of your order. You can call us at 562-596-5477 and we will be glad to help you place your next order. Thank you for your cooperation. Have a great day!

Thank you,
Kelly @ Customer Service, Kansas City

From Buyer:
Hello...Guess what arrived in this afternoons mail. Right...the first
set of seals you sent me. How do I get a payment to you for the second
set ? Invoice me or what ? Let me know . I would still like to use the
Pay Pal for payment when it all gets figured out. Gotta love the Post
Office ! Thank You again.

Jack Repaired: Central Hydraulics 42820

Thank you for having what I needed. Fast shipping.

Joel B of CONWAY, SC

Jack Repaired: Sears 328.12160

Torsion spring that you sent worked perfectly thank you very much.

Warren P of Woodburn, OR

Jack Repaired: ATD7300

I have installed the kit. The big seal on the hydraulic ram was the culprit (I guess it just gave up after 29 years), and after replacing it, the o-ring on the cap and the two in the pump the jack is working again.

Storm S of Sammamish, WA

Jack Repaired: Sears (Craftsman) 214.12400

Thank you for your prompt service. The wheel is an exact match. I have already installed it, and its so good not to have to drag it around anymore. Again I thank you.

David B of Charleston, WV

Got it, jack works great now. Thanks.

Howard B of Mukwonago, WI

Jack Repaired: Central Hydraulics 42820

I received it this morning. Thanks for the great service.


Jack Repaired: Simplex RLS101 Series C

Thank you. Sorry for sounding OCD, just want to make sure I got the right stuff before tearing that 100 pound greased pig apart.


Jack Repaired: Snap on YA700 Series A

Thanks for great delivery and parts, jack like new.


Jack Repaired: Sears Craftsman G493LWM

Just wanted to say thank you for your quick response and sending me the correct seal in a very timely manner. The jack has been rebuilt and working great. Your team knows their stuff. Thanks again


Jack Repaired: Banner Blackhawk B67424

Received in great condition. Installed on my old jack (25+ years old) and now it works perfectly. Thank you you for your prompt service with a quality part.

Bruce P of Camp Hill PA

Jack Repaired: Lincoln 93642

Thanks again for the reply.  Really can't afford to order parts and then maybe find out its something else.  Can't afford to take it in for an estimate...can't imagine what that would cost so all in all, I'd like to buy American, but simple put, can't afford it.  I don't use the jack more than 6 or 7 times a year so new is the way to go.  If it breaks, ...guess ill wait till then and probably go new again.  I see walker don't make jacks anymore...its Lincoln....thought they did welders...regardless...sometimes its not what you want but what u can afford at the time.  


Jack Repaired: Did not purchase


They came in late yesterday afternoon, and I got them mounted this morning. Perfect fit! Although I was surprised that the bearings were not sealed, I managed to not lose any of the ball bearings. After a long time putting up with rusty wheels, my old jack rolls like it's brand new. 

Steve S of Arden Hills, MN

Thank you thank you thank you !!!!! For getting the correct casters to us, it is so very nice to see my husband being able to pull his floor jack to where he wants it and not worry about something bad happening. A bigger even thanks for how quickly they were delivered. Your company is AWESOME ! Will be doing some name dropping about your company to friends!

Susan K of McHenry, IL

Jack Repaired: Michelin G-735

Thank you for using the USPS. I retired from the USPS in 2015.

Bruce P of CAMP HILL, PA

Jack Repaired: Hein Werner 93642

Wow, You guys are fast. Ordered yesterday, Got the saddle in todays mail. Perfect. Thanks.
Mark F. of Rancho Palos Verdes, CA

Jack Repaired: Saddle

Kit came yesterday. Couldn't be happier.

Thank you

Jack Repaired: Sears 328.12040

Thank you for your fast and courteous response. The seal fits and works better than the original one, your help was greatly appreciated.


Jack Repaired: U-Seal

Thank you for your fast and courteous response. The seal fits and works better than the original one, your help was greatly appreciated.

Robert H of Covington, LA

Received, worked well.  Thank you!

Jim C. of Clifton, TX

Old manley jack up and working. 



Jack Repaired: Manley


Thanks for the support and assistance.  Thanks to the correct seal kit and the drawings you provided, my jack is back in service and works like new!

You provided amazingly encouraging support and technical excellence!!

Michael C of Seguin, TX

Jack Repaired: MVP G-489

I recieved it. Thank you. Very good service.

Rick E of HOLTON, IN

Jack Repaired: Michelin G-735

Thanks it was received and installed works great


Jack Repaired: Hein Werner O'boy

Thank you, the packing has been delivered, installed, and works.

Thomas H of OXNARD, CA

Jack Repaired: Ausco 24-52025

Just received the hydraulic seal kit (LF-50145) in the mail and continuing the research on finding instructions for rebuilding my Craftsman floor jack!
Thanks again for following up with getting this order fulfilled!

Jack Repaired: Sears 50145

Parts received and working thank you very much.


Jack Repaired: 100293 OTC Cylinder

 I hope I do not waste your time with this, however I just could not resist complimenting your web site. Your resource page is awesome. It has saved me uncounted hours.

Best site I've found on the internet. Thank You.

Randall H of Portland, OR

Thank you, Steve!

I must admit that I was very impressed by your timely and professional response, especially the night before a holiday. And in case you are wondering, I just ordered the OEM seal kit.

Thanks again,


Jack Repaired: Snap On YA642 Series C

Thanks for prompt delivery and service !

Kit already installed and jack back to customer !

Richard T of  BRIDGEPORT, OH

Jack Repaired: Pro Lift G-489

Dear Sirs,

Received unit. Thank you. Do you want the old one back to repair?


Jack Repaired: Pro Lift T-5300

yup, received it today. Great service. Thank you very much!

Alan Lau of HONOLULU, HI

Jack Repaired: Michelin G-735


Thanks for the speedy reply!

I got the kit ordered, thanks to you. We look forward to doing business with you folks again,

Gary G of TACOMA, WA

Jack Repaired: Napa 91-101 Series E

Thank you, part installed and now I have a working Jack!!  Thanks for your help.

Dave B. of Voorhees, NJ

Jack Repaired: Blackhawk T-11

Thanks so much! Will get ISO 32 hydraulic oil. That is an awesome info website.

Jack Repaired: Walker 93632

Thank you for your help!

Richard K. of Mesa, AZ

Jack Repaired: Matco AM200F

Thank you arrived today fits perfect!

Jimi S. of Scarborough, Australia

Jack Repaired: U-cup seal purchased

Superb, guys - Thanks!

Ronald S. of WITTMANN, AZ

Jack Repaired: OTC 1504A

I received my seal kit,  everything was perfect,  it's back together and working, 
thank you for the great service 
Michael L of SOUTH AMBOY, NJ

Jack Repaired: Enerpac JSH-121-1

Wow , that was fast. Parts ordered , Thanks !


Jack Repaired: Snap On YA642 Series A

Aloha Kelly,
                   Thanks for the fast reply and all the help and now I get to finish my jack. Tell Steven that I said thanks and without all your help, this would not have gotten resolved.

Howard Y of HONOLULU, HI

Jack Repaired: Walker 93667 Series C

Good job guys !!! Thanks for the fast Service !


Jack Repaired: Oil Seal

Thanks for responding and taking care of this in a timely manner. I received the ball bearings. Appreciate it. Casters installed and work great


Jack Repaired: Omega QG48900-K04 Casters

Dear Al,

Thank you for your time on the phone with our order,you were a Big Help to understand what is needed.

Best Regards
Joan & Bill L of MAHOPAC, NY

Jack Repaired: Norco 72200D

l received my order yestesday in my Home.Thanks,I like your service, is fast and secure.

Luis G of Ponce, PR

Jack Repaired: Ajax 95632

Yep, got it yesterday!  Great response on the shipping.   Wasn't even sure it was shipped and it was in my mailbox.  
Now all I have to do is take the jack apart and put them in. But, I guess if it was easy children would be doing it. 
Ya'll have a good week!
Curtis J of RHOME, TX

Jack Repaired: Lincoln 93662

Thank you.  I received the seal and it was exactly the right part.  The jack now works like it should.

Thanks again.


Thank You!  Received the correct kit and worked great.

Thanks Again,


Jack Repaired: Omega 22050C

Great.  Ordering the pump kit.  Do not have time or need for the ram right now.  Using the pump for something different.

Complements on the supper fast support.  I am so used to people not getting back for days.  Will recommend you to a old engine site I am on.  They have a tool section and deal with all kids of old equipment. 

It is called Smokestak


Jack Repaired: Hein Werner FP-10

Thanks for your response. It would be nice if your company would put a note with the kit saying that there are a few extra parts due to the adaptability of the kit on several jacks. Also let the user know that at least 2 locations have a larger Oring that replaces an original Oring and plastic washer, 2 parts for 1. I figured this was the way your company wanted it done.

I have the jack back together and it seems to work.

A small sketch showing where everything is supposed to go would stop a lot of head scratching and be easy to include with the kit.

Thank you for all your help and having the kit I needed.


Jack Repaired: Sears 950239

Thanks, the kit was what I needed.
The jack is 38 years old and I found the ram corroded and the sludge and other decomposed seal material I am surprised it was working at all. This jack has served me well for such a long time I am very thankful that you carry these parts. 

Dave S  of SCOTTS, MI

Jack Repaired: Snap On YA642 Series A

Thank you so much, the seal is installed and working great, thank you for all your help. Was great working with Mark on the phone helping me get the right seal, I will do business with you in the future.

Stephen K of FRANKLIN, MA

Jack Repaired: Seal for Snap On Press (no model info)

The Craftsman 3 ton floor jack is back!

 You know your floor jacks.  I couldn’t  walk away from the workbench until I figured this out.  I took everything apart and double checked everything in the power unit, including the cup seal, it all looked good.  Then, based on what you said, I took one of the small ball bearings from the rebuild kit and dropped it into the suction port (previously I tried to put two large ones in), and then the original large one on top of it, the screw went down all the way and seated.  I gave the piston one pump and the ram moved, that was it. 

 I was very careful when I took everything apart, photographing, bagging etc, but somehow I missed that second ball bearing, it probably fell into the oil catch pan when I was draining the power unit, I never saw it.

 Thank you again for your help, especially on a Sunday.

 I am a consultant for the boat building industry, as well as a former boat builder and marine diesel mechanic.  I write for a few boating magazines on technical subjects, as well as customer service.  I will use this story in an upcoming article on customer care and support.


Steve D of WAKE, VA

Jack Repaired: Sears 328.12291

Thank you so much for making these kits available! Unfortunately, jacks do need service after time, and you make that possible.

Keep it going!

Rich C of HILTON, NY

Jack Repaired: Sears 215.50145

Thank you for the quick turn around and the top-notch service!

Christoper M of SPRINGFIELD, IL

Jack Repaired: Allied HDJ2-10 and OSHA Sticker Pack

received intact ,THANK YOU

Jeffrey L of WALKER, LA

Jack Repaired: Misc Parts for an old Walker Bottle Jack

Received, installed and works great, let me know if you have an ebay store and will give u 5stars on price, description and delivery.


Jack Repaired: OTC Power Team 420622

Thanks for the quick service. The repair kit is correct for my jack.

I also have an generic made in china 4 ton porta power that needs seals, 

can you guys help with this and what info do you need.

Thanks much


Jack Repaired: Viking 315

Hi Kelly,
rec'd seal kit and my floorjack now works correctly - thx


Jack Repaired: Sears 214.50135

Thanks for the help.  These fit the craftsman floor jack perfectly and it works like new again.
Dennis J of LODI, WI

Jack Repaired: Sears 214.50111

Thank u guys the jack is up and running


Jack Repaired: U Cup Seal

Thanks, got it a couple days ago and have already fixed my 50 plus year old jack. It works real good.
Thanks again for all your help.

Jack Repaired: Lincoln 93633

Thanks so much for all of your help getting this part for our customer!
Have a great rest of your day.
Wilson S of Raleigh, NC

Jack Repaired: Omega 41000

I actually recieved the part yesterday. Installed in the jack, works great!!!

Thanks for the quick shipping and excellent part!


Jack Repaired: Sears 50239

From Customer, On Wed, Dec 28, 2016 at 4:39 PM

tracking # for this ?

From HCRCnow.com, On Thursday, December 29, 2016 4:57 PM

Hi Dale,

We dropped the ball on your order. It was shipped today via UPS. I do not have anything to say about this that could make it better. Sorry for this late shipment.
Thank you for your patience,
Tiffany @ Customer Service, South Carolina

From Customer, On Thu, Dec 29, 2016 at 6:14 PM

thanks for being honest


Note: This order was placed on Dec 14, 2016 and we shiped it on Dec 29, 2016. This is not the way we normally handel shipping. We do make mistakes.

Jack Repaired: Manley 190 60 Ton Shop Press

I received it and it is wrapped for Christmas. 

Thank you. Funny gift, uh?  For the man who has everything.


Jack Repaired: Sears 328.12010

Thrilled with the kit, awesome company to deal with! Jack works great . Have only had it for 30 years. Looking forward to another 30 . Thanks a lot!

Antionio R of SCOTTSDALE, AZ

Jack Repaired: Sears 328.12160

Hey, Got your seal kit and rebuilt may jack and now I am in business again!

Thank you!

Jack Repaired: Sears 328.12040

Mon, Nov 28, 2016 at 11:48 AM

I just wanted to say to you, I'm just a guy with a simple problem with a jack, (I'm also a paying customer) I have a shop and have lots of equipment, with many hydraulic things. Since you can't take the time to help me out with my problem, And give me an attitude, I will not EVER order or tell anyone about you in the future. You said I'm pushing your buttons,,,, Why cause I'm just trying to fix my problem. You Sir Mark acted like an ass.... I truly hope you have a lovely day. And if you have a boss, I hope he reads this because you have terrible customer relation skills, I'm trying to be as nice as I can, cause normally I would just tell you to go FUCK yourself...

George P of MARKHAM, IL

NOTE: From HCRCnow.com
We did not reply. We do not have any answer for this. We are not for everybody and we are sorry about this.

Jack Repaired: None, Sears import caster with shock spring

THANKS,  I received the seals and am glad you could help me.
Thanks again
Wayne P of West Columbia, TX

Jack Repaired: Gray BF-100

From Customer, On November 15, 2016

Thanks Kelly. Never had issues with even First Class take so long, the name is deceiving .

Glad it's not a part for my heart ha ha.

Thanks again have a great day!

Victor M of LAS CRUCES, NM

NOTE From HCRCnow.com
This note from Victor was so cute, we just thought we would share it.
Victor purchased a bolt and the shipping we used was USPS First Class Mail. It has taken longer than expected to get to him.
(Kelly was the customer service employee that helped him)

Wed, Nov 16, 2016 at 5:34 PM

Kelly, Thanks again for the info about my parcel shipment . I received it today ! However , was quite surprised to see it arrive by the original horse the USPS started with , I now know why this is considered " First Class Mail ". They have not the heart to tell the horse otherwise . Have a great day !

Victor M of LAS CRUCES, NM

Jack Repaired: Sunex 21022-008 Bolt

Thank you for your super fast reply. 
Service like that makes loyal customers 

Have a great day!

Christopher M of EAST HAVEN, CT

Jack Repaired: Sunex SJ-2

Thanks.  The repair kit worked out great and I'm back in business.  I was surprised you had a kit for such and old jack.  This jack was in use in the late 50's early 60's.
Thanks again.

Jack Repaired: Hein Werner 55

Seals worked great 

William R of Lewisburg, TN

Jack Repaired: Lincoln 882

Thanks for your prompt attention to this matter.
Maury D of SANTA ANA, CA 

Jack Repaired: Wudel 711

Thank You very Much Howard.
You and Julie have provided excellent customer service clearing up this order!

Jack Repaired: Norco 71500S

Thanks for the great customer service.


Jack Repaired: Lincoln 93642

Just a note to let you all know that I  received my order today (the second shipment) #A11466.

Thank you very much for your attention to this order.

Jack Repaired: Lincoln 93632

Yes Sr. was delivered Saturday, jack back to gather and works fine.
Thanks again,

Jack Repaired: Ajax 95804

Id like to extend a heartfelt appreciation and thank you for your urgency and your care for the situation. As well as your exceptional customer service through the process. I received the second seal kit today and everything is in fine form and great shape. Absolutley no damage or any complaint. Much appreciated and looking forward to doing business with you again in the future as well as a strong recommendation to anyone who asks for somewhere to get quality parts.

Peter W of Niagara on the lake, ON Canada

Jack Repaired: OTC 1510B

Item was delivered today. Thanks for your concerns. Would do business with your company any time.


Jack Repaired: Sears 328.12160

Good evening,
Just wanted to inform y'all I received the seal I ordered yesterday. Both packages for the original order and the replacement showed up yesterday but the original package had been ripped open at some point during shipping and was empty. Thank you for shipping out a replacement so quickly because it got here just in time.
Thank you,

Jack Repaired: Red Arrow 575

On Sat, Sep 17, 2016 at 1:05 PM, Ron Rwrote:
Well, despite my best attempt to be meticulous while disassembling my Sears floor jack (50239), I managed to knock over the stack of parts and totally screw up the "what goes where" road map I was so proud of.

I purchased your rebuild kit (50239) and received it last week. After chasing ball bearings across the floor, exhausting every bit of my vocabulary for synonyms of "dumbass" to brand myself with, I have a simple request; can you guys provide me with a what in the kit goes where diagram? I have precision calipers and I can measure the ball bearings in the kit but I don't know which ones go where, larger one on top of smaller one, etc.

I did read the tutorial on your FAQ page about keeping track with which ones come out of what valve, that only adds to my grief because the pile of parts I took out is not in order. Anyway, if you guys can help that would be cool. I'm assuming someone has engineered the tech data for this jack in order for you guys to source a kit.

I appreciate it.



On Sep 17, 2016, at 8:28 PM, Lazzar's Floor Jack <support@hcrcnow.com> wrote:
Hi Ron.
You just hit the lottery. This is the only picture of the ball set up of any jack we have.


Thank you, Julie @ Customer Service, St Joseph

Jack Repaired: Sears 214.50239, 950239

Just wanted to say thank you for the part that Sears wouldn't sell me, part is perfect and I now have my jack back! Thanks!!


Jack Repaired: Sears 214.50156

Wonderful thank you so much!


Jack Repaired: Sears 214.50156


My sears did not come with a manual like that.  I have the original, but no parts list in it, other than replacement "power unit". Wish I had had that when I did the rebuild, would have made it a lot easier and quicker than the exploratory surgery I went through.

I had  removed the tank nut and replaced the seal, but did not get the tank separated from the body.  Hit it a few times with a soft mallet, but was afraid to hit it much harder, no leaks were evident, so I just left it on, sprayed the inside with solvent, and blew it out.  Now I see what I was questioning as a "spring" in the partial parts list, was the strainer screen, which was in place and clean.

I will pull the check balls and double check the seats.

Thanks a million for your support!  A very rare commodity these days.

NOTE: This was a hard one. This is Davids' response after 7 explaination emails back and forth. Thank you, Howard @ Customer Service, New Orleans

Jack Repaired: Sears 328.12041

Hi Howard,
The O ring and seal got here the next day!  Thanks for the great, speedy service!
Scott K of TOPANGA, CA
Hi Kelly,
That’s great!  Old-time customer real service!  I approve!!
Thanks!  I really appreciate it!
Scott K of TOPANGA, CA

Jack Repaired: Seals, O-Ring and U-Cup

Hello and received the cup seal and plug . Both fit great. Jack back in operation
And thanks for all your help and perseverance.
Have a great day.

Phil L of PEYTON, CO

Jack Repaired: Viking 325

Thank you for the prompt service and follow up. I received the parts on Friday, 09/02/16.
John B of ORWELL, OH
NOTE: purchased 08-.30-2016 delivered 09-02-2016

Jack Repaired: AUSCO D-51211

Dear Sirs,

Order received. Project repaired. Next on the list is a Blackhawk floor jack. Will get back to you as to model and serial numbers.


Jack Repaired: Ram Pac HP50

From Customer, On Wed, Aug 17, 2016 at 6:17 PM,

We were away from the house this past weekend when our package was delivered. However, someone decided they needed our mail more than we did. When we came home the mailbox was open and empty. We received delivery confirmation from the USPS that the package was delivered on the 13th around 3:30 in the afternoon. We’ve contacted the postal service, they verified the route via GPS and they believe our package was delivered to the proper address but I don’t know if they can truly know for sure. They have to go through their processes and I don’t know what the end result will be on their end.

Either way, I’ve unfortunately not received my seal kit at no fault of yours. What can we or I do to remedy this issue?

This is what I ordered


SFA Hydraulic Seal kit

and I believe this was my order number AXXXXX.

Thank you, Chad S

From HCRC, On Mon, Aug 22, 2016 1:36 PM

Hi Chad,

We will give you another seal kit. You will have to purchase shipping with signature required and insurance. This will be about $15.00


Let us know if you would like us to do this.

From Customer, On Mon, Aug 22, 2016 at 1:58 PM

Thank you so much, I've gotten in touch with Lazzar via the phone and made payment for the shiping. I truly appreciate the customer service. We are not going out of town this weekend, we'll be able to get the mail before someone else!


Thanks again,Chad S



Jack Repaired: Seal Kit QG59500-K00 for Mac Tools JSA350MA

The Saddle Pad was delivered yesterday, August 8 on time and the pad fit correctly.

Jack Repaired: Saddle Pad for unknown jack (26022-1)

From Customer, On Aug 3, 2016, at 10:02 AM
I haven't received this yet. A tracking number was made for it, but I don't think it ever shipped. Is it back ordered maybe?

From HCRC, Aug 3, 2016 at 11:02 AM
Hi Matt,
We dropped the ball on this order. We will ship today. Your order has just been sitting on one of our peoples desks. No one asked or turned it back in. Sorry for this complete mess up.

From Customer, On Aug 3, 2016, at 12:41 PM
No problem. Thanks for looking into it.


Jack Repaired: Astroline 5302

Thank you, this one is correct. I have installed it and it works just like the original one. I mailed the other one back to you. You should receive it on Monday. USPS is the carrier and I included a tracking number in a previous email,

Thanks again.......Sincerely,

Jack Repaired: Torsion Spring, Right Side

You guys are great.  Thank you
Brad H of GUNTER, TX

Jack Repaired: Sears 328.12160

Thanks will use your company again.
Frank L of SOMERS, NY

Jack Repaired: Lincoln 93642

I fixed my jack.  

It started with a rebuild kit, and of course, as mentioned, I got the assembly all screwed up.  I used the illustration to establish logic, then I put the valves back together using the logic that I generated.  Now,the jack goes up, stays up, lifts my car, and lowers as I expected it to.

Al T of Missouri City, TX

Jack Repaired: Sears 328.12041

Thank you, I ordered one, fingers crossed.

Sean D of Fort Hood, TX

Jack Repaired: MVP G493LBW

Thanks great job.

Russell R. of Swan Lake, NY

Jack Repaired: Lincoln 93229


Tarael T of Keaau, HI

Jack Repaired: Alltrade 480578

Thanks for your fast shipping. The part for my floor jack fits and works.

Frank P of Barstow, CA

Jack Repaired: Sears 50239


Jack Repaired: Customer Purchased Seals

Thank you so VERY much for your kind and considerate phone call.  It was my pleasure to chat with you about my situation.  You were very helpful. 

Have a great weekend.

Go Royals !

Jim J of ROLLA, MO
Missouri University of Science and Technology

Jack Repaired: Hein Werner 93809

I received my part. I fixed my jack and it works just fine thank you very much.

Conrad A of Anderson, IN

Jack Repaired: Michelin G-735

Thank you very much .great service.
TY H of Alberta Canada

Jack Repaired: Weaver In-Ground Hoist

Thank you!! We received our order and now have our press back in operation. Your company will get our business in the future should we need it!! It was a pleasure doing business with you!!
Lawrence S of Flomaton, AL

Jack Repaired: Sunex 5240AO


I just wanted to let you know that I thought we only needed one kit, but then decided that at that great price we could use two. I placed two orders, please save yourself some money and ship them together.

Thanks again,


Jack Repaired: Hein Werner WS

Yes, you're exactly correct as I did get it disassembled when which I discovered how tight those o-rings were. I got everything reassembled and it works!
This has saved me so much money as to replace it would cost over $250, and that's on sale.
Thanks again,

Don N of Tuolumne, CA


Jack Repaired: ProLift G-493L

THANK YOU for terrific response promptness!!!

Ken W


Jack Repaired: Napa 91-716 Series F

Received my order yesterday, opened it up and everything, everything I order was there.  Didn't take me very long I had my 2 old floor jacks back in working condition. Parts were perfect. Thanks.



Jack Repaired: Sears 328.12001

I ordered a seal kit # 68237. Kit arrived in a few days.  Installed kit jack works great. I work at a truck repair shop,we have had jacks repaired that did not work or worked for a short time when we got them back.  I am going to try to fix them with your help. Thanks.

William M of Lexington, TN


Jack Repaired: Hein Werner 68041

I rebuilt my jack today with the parts you sent me, it works like when I first bought it thank you for your help.
James L of West Palm Beach, FL

Jack Repaired: Lincoln 93642

Thank you, I appreciate the prompt and courteous service.
Ralph B of Breaux Bridge, LA

Jack Repaired: Sunex 6603

Thank you very much . the 5/16” ball that was supposed to be in release port was missing.it is working better than ever,with a full reservoir of oil it has much more stroke  Thanks again for your help.

Wendell T of Abbeville LA

Jack Repaired: Ramco RP55

Received order, rebuilt my 30+ yr old craftsman floor jack and it works like new! Thanks!
Jim B of Orlando, FL

Jack Repaired: Sears 214.50112

You guys are the best! I have been searching for a week now and had no idea what model I had. I will be placing an order for 2 kits. If you have any materials that you could email me that show how to service the jack I would greatly appreciate it.
I'm in south Florida. If this ships tomorrow will I get it by next Friday
Thanks in advance,
Remy D of Coral Springs, FL

Jack Repaired: The Jack House 217905

Thank you for your assistance.

Jeffrey B of General Dynamics - Electric Boat Div.

Jack Repaired: Lincoln W93808

Thanks for the tip. The jack is working like new!
James W of Madison CT

Jack Repaired: Blackhawk SJ-2

The wedge seal fit perfect!
It is exactly what I needed.
Thank you very much for your help, 
Tom M of Mankato, MN

Jack Repaired: Wedge, did not know model number or manufacture.

Just wanted to say thanks and the replacement part works great.
John D of Commack, NY

Jack Repaired: ATD7313

Wow!  What a great response – even on Christmas Eve!  Thank you so much.  I have ordered the parts.
Craig P of Plano, TX

Jack Repaired: Sears 328.12002

Hi, I got the seal kit yesterday, and I just want to say Thanks!!!!!!!

Jack Repaired: Sears 328.12000

Thanks for the info!The information is much apreatiated.
Robert D ofLos Angeles, CA


Jack Repaired: Weaver WA80B

Thank you for finding my seal kit and if this was previously out there on you excellent site sorry I missed it.
Terry S of Columbus, GA

Jack Repaired: Sears 104.11613

From Customer, On Mon, Dec 14, 2015 at 6:47 PM
Hi, I didn't  get the seals because  of our great (blank) post office. The
tracking said it was delivered and I never got it. Did you put any
insurance on it?
From HCRC on Tue, Dec 15, 2015 at 8:12 AM
We will ship another seal kit.
We would appreciate it if you get two kits that you return one of them.
From Customer, Tue, Dec 15, 2015 at 5:46 PM
Thanks this is great customer service. If I get the other seal kit I will definitely send it back to you.


Jack Repaired: Sears 328.12001

Read this all the way through. A bad start with a fantastic finish.

Date: 11/27/15 3:43 pm
Hello my name is Russ, I had jut called to place an order on a seal and when I went to order it and he told me how much it was I had said, "I'll call back to order the seal and what brand is it?" He said, "don't bother calling back if you decide you want to order something just do it online. (In a rude tone) He was very short with me. So he is right I am never going to order from this company ever again. He was very rude. Hope you don't lose any more business with him like this.
Have a blessed day : )


HCRCnow.com Reply
On Dec 6, 2015, at 11:28 AM
This is a shame that your experience has been so poor. We have gone over your telephone call with our team-member. We agree with you. We do attempt to train and retrain. Customer service is an ongoing battle that we fight everyday. Thank you for your words.

Kelly @ Kansas City Customer Service - Manager


Customer Reply
On Dec 7, 2015, at 6:46 AM
You know after dealing with him again when I did order the seal he has a certain personality that (I picked up on the 2nd call) if you know him it is funny. I just did not pick up on that the first call.
Not a bad guy don't be so hard on him please tell him sorry for being so harsh on the msg,
Have a blessed day : )
Thank you
Russ F of Commerce Township, MI

Jack Repaired: 22x40x12 U-Seal

Thank you ever so much for your time & patients in this matter.
I am so please to know I will be able to restore this older jack.
Please that’s all concerned at HCRC now.com for the service that is provided.
Darcy Z of Annandale, NJ
12-09-2015 Email from Customer
I installed the new parts & jack oil. It worked fine. Thanks for all the help.
If you want feedback let me know where to sign up.
Darcy Z

Jack Repaired: Strongarm M65

Lazzar HCRC Testimonial

Thank you very much for help finding the right seals for my old porta-power.

Tom M of Mankato, MN

Jack Repaired: Old Porto Power no model numbers

Thank you for your time on this. I apologize if I have been driving you
crazy. We have a five day time frame for each process of the order and if I
don't meet that I get lots of flack. Hope you have a great holiday.

Thank you,
Heather H of HILL USAFB, UT

Jack Repaired: Lincoln Floor Jack Casters 231583

Customer Service,
Thanks for the quick response !


Note: Item was lost at the Post Office. As soon as the customer notified us, we reshipped a new item.

Jack Repaired: Floor Jack Torsion Handle Return Spring

Dear Marc,

First of all thank you for all your time on the phone. I know you're not in the business of walking a dumb ass through their project. I appreciate it as this was originally my fathers jack and I've used it my entire life. I don't know if its worth it or not but it seems to be a good jack and i'd like to keep it working rather than toss it in the garbage.

I'm including a copy of the original owners manual in hopes that it will help you and others who need it.


John B of W.Bloomfield MI
Note: John wrote us a letter and I just came across it again so Here it is.

Jack Repaired: Sears 727.12100


Just put my order through! You wouldnt beleive how hard it is the find the proper casters for jacks! Thanks again!!

Richard H of Edmonton, AB Canada

Jack Repaired: Floor Jack Casters

Got it...and by the way...the next  time you are on ebay. ..look up personalities and buy the first one you see...because yours sucks!

Eileen M of Waupace, WI

Note: We shipped the wrong seal kit to this customer. We did email her a return label, we shipped the correct kit without waiting for the return to arrive. Still, we are not able to satisfy. We will keep trying.

Jack Repaired: Hein Werner WS

DISPUTE On Nov 19, 2015, at 1:18 PM
This has got to be the cheapest rebuild kit I have ever purchased. This kit did not contain all the O ring seals in my pump? Why?I replaced all the O ring's I could with your kit, and still the pump does not work, This is a waste of 61.00, dollars. This kit is garbage....There are more O rings that I did not use than I did.  This must be some kind of multi universal kit put together for several kinds of pumps? More than half of the O rings are not the wright size for my pump. Now I'm out 61.00 for nothing, thanks for the bag of GARBAGE!!! I'll go a different route next time,
      Unhappy customer.............Gary............
     Gary H of Lancaster, NY 11-19-2015
 HCRCnow.com reply to customer via email 11-19-2015 at 2:48 pm
Would you like some tech support. I could have one of the techs call you.
     Kelly @ Kansas City Customer Service
Customer Reply 11-19-2015 at 3:18 pm 
One more thing you included 2 steel balls with this kit, neither one was the wright size to fit in my pump?? What is your tech going to tell me? That it is all my fault? I don't know what I'm doing? I've been working on cars all my life and I have rebuilt numerous hydraulic pumps over the years for my frame pullers, 4 ton and 10 ton rams. Never have I seen such a crappy rebuild kit before...
     Gary H of Lancaster, NY

HCRCnow.com reply to customer via email 11-19-2015 at 3:45 pm
Do you have time for a call?? It would be our pleasure to assist you in getting your jack up and running.
     Kelly @ Kansas City Customer Service
Customer Reply 11-19-2015 at 4:51 pm
not tonight
NOTE: We are closing this service on our records. 
This air motor comes in two versions. Made in USA and made in Taiwan. Both use different seal kits. Mr. Gary H has refused all service and assistance. We are distressed when orders end poorly. 

Jack Repaired: Blackhawk B65426 Air Motor Only

Hi Mark,
I well received my kit today Monday, November 16. Thank you very much for your service.You have good service.

Raymond V of Clarenceville QC Canada

Jack Repaired: Hein Werner 55

Thanks so much for the info and quick reply, I really appreciate it.  I just needed to confirm the pump could supply 1500 psi to the system I am designing.  If I blow a seal, you'll be the first people I contact.  Thanks again.

Best Regards
Jim W Ontario, Canada




Jack Repaired: Simplex Pine 1000-8

I had an old but barely used MVP Prolift G-489 5000 pound floor jack that wouldn\'t even overcome the pull-back springs, much less lift any part of a vehicle. When I took it apart, the ram useal was so brittle it crumbled when I took it off. That was probably the only part from the kit that I needed, but I changed the wiper O-Ring too.

The jack works again.

Mark B of Jasper AL

Jack Repaired: MVP G-489

You rock!  Awesome customer service. 
Thanks and have a great night. You just made mine!
Jim M of Chapel Hill, NC

Jack Repaired: Central Hydraulics 47246

Got parts to fix my jack, works like a champ. thanks for helping me with the right parts and the quick service. will not hesitate to order from you again,
Wayne B of Prosperty, SC

Jack Repaired: Central Hydraulics 42820 Floor Jack

Yes, I received it. No problems.
Thank you
Larson K of Kaneohe, HI

Jack Repaired: Torsion Spring

I just wanted to thank you. I didn't expect an answer so fast on a Sunday.
Jon P of Chicago, IL

Jack Repaired: Sealant 3M 08008

Thanks. I've ordered the seal kit. Y'all are awesome!

Sam M of Baton Rouge, LA

Jack Repaired: Crftsman 950240

Thank you for the quick response, I just ordered that item on your website.

Paul C of Katy, TX

Jack Repaired: Part needed, G62000-0018

Seal kit arrived 7-31-15 evening, got jack resealed works good thanks for the help on finding the seal kit and fast service . I will be back!!

Steven B of Danville, IL

Jack Repaired: Hein Werner HW93642

Hi...The Seal Repair Rebuilt  kit  fit  my 3 ton Lincoln floor jack.
Mahalo (thank you)  
Tyrone G of Honolulu, HI

Jack Repaired: Walker 93642

Lazzar HCRC Testimonial

Thanks again for all your help. U must deal with many problems I'm shure. This got to be more involved then I thought. Thanks.

Mark T of Franklin, WI

Jack Repaired: Astroline AM200F

Parts worked perfectly for this jack.  Thanks!
John M of Austin, TX

Jack Repaired: Sears 214.50136

Lazzar HCRC Testimonial
Thought I share my work with the last 2 kits I got from you
Spent most my time cleaning them....first time
Didn't realize you could get parts for them old things till I found you!
Jacob M of Pinetta Florida

Jack Repaired: Blackhawk SJ1

Lazzar HCRC Testimonial
Thought I share my work with the last 2 kits I got from you
Spent most my time cleaning them....first time
Didn't realize you could get parts for them old things till I found you!
Jacob M of Pinetta Florida

Jack Repaired: Yasui

Just to let you know I got my kit and put it in and the jack works like new.                      
Thank You
Terry V of Pensacola FL

Jack Repaired: Snap On YA700B

The kit fit great, everything is back together and no leaks :).
Thanks again for all your help!  I'll refer HRCNow whenever the chance arises.

Best Regards,
David B of Long Beach CA

Jack Repaired: Blackhawk RC156

Thank you for your great customer service!
Lazzar's are lucky to have you!
Brenda W of Porterfield, WI

Jack Repaired: Norco 71030

Hello Marc,
Thanks for the nice shipment, I have received the parcel with the repair kit in good condition.
Johan G of Zeist, Utrecht Netherlands

Jack Repaired: KRW / KR Wilson 137BH-1

Thank you for your informative and prompt reply - it was much appreciated
I have now purchased the spring from you and am now looking forward to a fully operational Jack
Wishing you well and thank you once again for your help

Jack B of Todmorden, Lancashire United Kingdom

Jack Repaired: Blue-Point GM 3.0

Thank you for your assistance. I apologize for the delay. I just finished ordering the kit.
Mitch M of Ramona CA

Jack Repaired: Blackhawk 67393

Thanks for the right parts.
Ryan B of San Martin CA

Jack Repaired: Lincoln 93642

Thank you Marc - the seal is a perfect fit and I am very happy I that I could save the old jack. 
Claus T of ANN ARBOR, MI

Jack Repaired: U Cup Seal 06x12x07

Thank you very much, I found the steel balls, The large one is 3/8 and the small one is 1/4, I was even lucky enough to find a seal in my junk seal box and was able to fix it. Thank you for answering , I really like your web site.

Jim I of Omaha NE

Jack Repaired: Hein Werner 54

Thank you so much! You are a life saver!

This is just what I need. Have the leather soaking. 

Thanks again!!!
Matthew Mc of Sloatsburg, NY

Jack Repaired: Weaver WA-67

Marc, thanks . I know you are busy. So thanks for the oil information . Have a great weekend !

Don C of Manassas Park VA


Jack Repaired: Sears 328.12160

Hi ! Received kit yesterday ! Thank you for your service! I will inform my Snap-On dealer because he has run into this problem before with much frustration including me ! Thankfully I found you on the web ! Thanks Glen !

Glen H of Lake Cowichan BC Canada


Jack Repaired: Napa 91-642

Thank you.  Your tech man was a big help.  I already took off some of the parts I have to replace.  The oil seal item 8-4 has a grooved side and a flat side.  Can you tell me which side faces down.  I didn’t  make note of it when it came out.  Thank you

Larry J of Brooklyn MI


Jack Repaired: Sears 328.12160

Thanks for the speedy help.
Stewart Y of Kitimat BC Canada

Jack Repaired: Stewart needed explaining on measuring seals

Lazzar HCRC Testimonial
Marc you're the Man!
I just ordered it
Thank you for your help!
Stacy G of Sunrise Beach, MO

Stacy emailed a picture of a part and I was able to recognize it. This is just a lucky one.

Jack Repaired: Hein Werner 209910 Clip for Pump

By the way, I did buy two of the longer springs for my 3-ton jacks.  These are the right ones.  Thanks again.
Mike B of Rockford, MI

Jack Repaired: Torsion Springs

Hi, just a little note to say that my jack works perfectly! Thanks for your personal help and your excellent website information.


Doug G of Janesville, WI


Jack Repaired: Jet JASJ-20

Thank you for replying as fast as you did ,, my wife has placed an order for me , Her email may show up on the order.

David B of Williamsburg KY


Jack Repaired: Blackhawk CJ-43

Hello, I wanted to thank your company for the great service and especially the representative, Marc for his patience, his expertise in making sure that I purchase the right parts to fix my floorjack. I will recommend your company to others who have floor jack problems. Again, thank you.

Richard M of Aledo TX



(Note from Marc: Sometimes I am a pain in the ass. This one just worked out for me.)

Jack Repaired: Import Jack, needed Cooper Crush washers and an Oring

Thanks for your call the other day with an update on the situation regarding the Hein Werner WS rebuild kit. I hope you have an easy time getting this corrected with your supplier.
I really appreciate you taking the time to contact me and provide a solution.

Have a great weekend.

Keith P of Downs, IL


Jack Repaired: Hein Werner WS

I installed the recent U-seal I received and it has functioned perfectly , restoring the Alltrade model 480578, " 2" ton alloy floor jack,(quick pump model) to original operating conditions. I honed the cylinder to clean it up and removed the plastic thin washer that was under the original U- green seal as the new replacement U-seal fit perfect in the ram end without it.
Testing it out on a 1500 Silverado, it lifted the front right section of the truck mounted on the frame, lifting the tire up 3 inches off the pavement and it held firm.  This particular jack is my travel jack due to it's light weight, but does require more effort to pump up under load , that is the way it has been since I originally purchased it from Costco in early 2002.
Thanks for you help in obtaining this special U-seal !
Rand N of Plantation FL

Jack Repaired: Alltrade 480578 from Costco

Lazzar HCRC Testimonial

Hi Marc, 

Thanks for identifying the old floor jack for me. I've ordered the kit.
Edward H of National City CA

Jack Repaired: Hein Werner K

I just wanted to leave you a follow up message on my purchase. First of all thanks for the heads up on possible different mounting bolts, because they were different. i"ve used the jack several times with no complaints. I am a full time diesel mechanic and use this jack at home for all my side work, and it works great! i could of bought a new style jack, but as with so mant products i worry about ending up with something that just dont measure up. It usually turs out to be chinese junk. They are great at makeing something appear to be the same , but the truth is they skimp  EVERYWHERE they can , and the consumer gets cheated. as you said about mine, it says "made in america" , but how can we be sure? To bad there:s not a measure in place to be able to check what you buy. I never truly appreciated people pushing this statement , but as time passes by i find they were ahead of the curve. Thanks for your help,    

Dave B of Flint MI


Jack Repaired: Lincoln 93642

Done.  Thanks for your assistance.


Joe T of Magnolia TX


Jack Repaired: Sears 214.12400

Steve & Marc,

 Thanks to the parts you have made available, we were able to repair our Hein-Werner Jack E12.9 A-1. Once we understood that one has to look at the pictures rather than relying on the written information in the owners manual, we were able to find just what we needed on your website. We needed the jointed piston assembly and most of the parts from the seal kit for the repair. It is back together and works with no leaks! The service you provide is a valuable one and we appreciate it.
Liz & Alan I of Sacramento CA

Jack Repaired: Hein Werner E12.9A-1

Marc-thanks so much for all the advise. As things happen, my friend also rebuilt his O'boy, and had bought two kits, so he had the seals leftover...did them as you described-worked perfect! Regards,

Hank L of Florence OR


Jack Repaired: Hein Werner WS

Thank you again Marc.  The parts were exactly what i needed. The tech support was right on the spot too. I just went out and found the seat tip in the garage. I will install it later. I blew it out when I pumped it while the ujoint seating screw was out.  I m sure it ll work once i put it back in.  

Thanks again. 

Rob P of Geismar, LA


Jack Repaired: Lincoln 93652


Well, you'll never believe it, but I found my old jack saddle when using the 4" one I bought from you for the first time.  It was stuck underneath my girlfriend's car.
The saddle was press-fitted around four mounting bolts securing a rear frame bracket in front of the passenger side wheel on her Chrysler Sebring.  The last time I undoubtedly used the jack with that saddle (I used a circular block of wood over the rocker receiver until now) was last Sept/Oct to inspect her noisy -- and now replaced -- exhaust system.  In the interim, she had put on thousands of New York, winter time, north country miles.  And when she complained the other day about intermittent loud noises coming from the rear of the car, I got out the jack with the new saddle installed and when I went to put the saddle on that bracket, there was the old saddle stuck to the bolts.  It was so tightly stuck that I used a crow bar to dislodge it.
The original saddle measures 6-1/2" OD.  Think that I'll just clean her up, put her on the shelf and give her a well-deserved rest.

Dennis C of Scotia, NY

Jack Repaired: Purchased a Jack Saddle

Part arrived today fit perfect old jack back in action.
Thank you very much
Larry C of Adams Center NY

Jack Repaired: Lincoln 93642

Hi Marc,
Thanks so much for your help.  Yes, the "How to Measure Seals" was a big 
help.  Your company goes way beyond others in customer service.  I am 
grateful.  I am attaching  the measurements and a couple of photos I took to 
help in the process, my jack main ram cup seems pretty standard. 

Thank you very much for your help.

Respectfully yours,
Ron H of Damascus OR

Jack Repaired: Harbor Freight - Needed a Seal

My jack works just like new. Thanks

Ron H of Southport FL

Jack Repaired: Sears 328.12041

Thank you Marc.
I have placed an order. I appreciate all your help.
Kendra S of Waterford VT

Jack Repaired: Napa 91-642


Thanks, Marc. YOU ROCK!

Craig C of Delafield, WI

Jack Repaired: Central Hydraulics model 4172 2 ΒΌ ton floor jack


Just to let you know that the kit arrived and I have finished rebuilding the jack. All is working well and the old jack is back in  business. Thank you for your help and assistance.

Joseph S of St Louis MO

Jack Repaired: Hein Werner WS

You did not need to do that for me. It was not in anyway your fault. Thanks for it though.

Phil T of Phelan CA
Added Note by Marc: Package lost by the post office. Customer did not ask for anything. He just purchased another. I discounted it 1/2.

Jack Repaired: Hein Werner - PLATE, HEEL, 1/2 x 1-1/2 - Item No. 230301

Excellent support and follow-up.  Order placed.  Thank you, Marc.
James L of San Antonio TX

Jack Repaired: Sears 328.12031

Just ordered the kit. Thanx for the quick replies.

Scott G Technical Director TKX Performance Huntington Station, NY

Jack Repaired: Hein Werner 93714

Lazzar HCRC Testimonial
 I had meant to get back to you sooner about how the O-rings worked on that jack, but was waiting until I could give it a good test. Last week I got the jack back together and it worked fine on my Dodge D-150, but I wasn't going to be convinced until I tried it on the "jack buster" - my wife's Chevy Suburban. I finally was able to put it to the test on that vehicle and it passed with flying colors!
I jacked both vehicles up multiple times, and also let the jack support all the weight of each for about 15 to 20 minutes to see if anything would fail or leak.  The jack maintained it's height with no leaks. (I NEVER get under a vehicle without jack stands - usually with "back up" jack stands as I'm kind of claustrophobic and also a little paranoid of parts/tools like jacks, jack stands, & even tires failing at the worst possible time)!
At this point I'm going to consider the jack fixed and really want to say THANKS for your time and help. I know you went out of your way when there wasn't enough $ involved to make it worth while from that stand point, but I do really appreciate it!
Rich S of Bradenton FL

Jack Repaired: Sears 50167


Just wanted to let you know I received my seal and it worked perfectly.   Thanks for your help.  Glad to have my floor jack back. 
Don W of Muncie, IN

Jack Repaired: Blue-Point floor jack YA1642A

"purchased on the 24th and received on the 25th"
Thanks for the great service, already received the package!!!!!!

Jeff A of Los Angeles CA


Jack Repaired: Hein Werner O"Boy

Hi again Marc

Thank very much for being able to supply and send me the seal I need. I have just paid through Pay Pal for it so you should have payment shortly.

I just have trouble getting my head around the fact I can come in from my shed to this computer and find a seal to fix my floor jack from over the other side of the world.
How fantastic is the internet system.

Cheers, and I will stay in touch for any other items I may need.

Chris D of Torquay, Queensland Austrailia


Jack Repaired: Prolift 2500kg

Thank you for all the help. I am ordering the parts today
Jeff A of Los Angeles CA

Jack Repaired: Hein Werner OBoy

Thanks Marc.  I ordered 1.  If it works out for me ill order 3 more.  

Jay M of Cedar Part, TX


Jack Repaired: Norco Transmission Jack

Thank You for the great response. I placed a order and paid for kit # 1014.

Have a Great Day.

Dean K of Department of Public Works BOD, Facility Management GS-11


Jack Repaired: Snap On Fold Up Crane YA704B


Thank you for the quick reply!!  Here's what Ive got.

After looking at your sight, it appears to be a "symmetrical" u-seal and is whitish/yellow in color.
I appreciate your help.  Ill place the order. 
Thanks again 
Don W of Hanford, CA

Jack Repaired: Snap On YA1642A, The seal kit is discontinued so I helped him figure out size of ram seal.


Steve C of Greenfield NH


Jack Repaired: Napa 520-1007

Order has been placed.

Thanks for your help!

Russell S of Rincon GA


Jack Repaired: Central Hydraulics 42820 2 1/2 ton floor jack

It fix now - went over your site how the jack operate fluid wise and found a particle object and clean out all ball/spring channels - thanks - my apologies on my comment & will pass word around.

Jerry K of Belleview, FL


Jack Repaired: Sears 50145

Thanks for your help.

Robert R



Cust called to purchase seals. I explained how to adjust the seals he had. No purchase necessary.

Jack Repaired: Jet Shop Press - HT15

Parts worked out great...   thanks for helping !
Take care!
Jack P of Apex, NC

Jack Repaired: Some junker, Central Hydraulics 42820, measured and purchased seals.

Marc. Jack is alive and well! Merry Christmas

Dave M of Media, PA


Jack Repaired: ATD7302, measured and purchased seals

Marc, Thanks for sending out that exchanged seal so quickly. My jack is up and working again.

Jeff M of Wenatchee WA


Jack Repaired: Sears 50145 seal kit

Hello again, Marc;

Your service is more than impressive!  In my last e-mail, I indicated that I received
the seals in two days.  Actually, it was just 36 hours between the time I placed the
order and when I had the seals in my hands.  I placed the order on your web site
at 11:16PM on Oct. 24, and I had the seals in my hand at 11:16AM on Oct. 26.
A very impressive time from Long Beach, CA to Candia, NH.   The seals were
actually at the post office at 9:25AM but I didn't get there until 11:16AM.

Best Regards;

Myrle M of Candia, NH

Jack Repaired: Hein Werner OBoy. This was just luck on my part.

Hi Marc;

I want to thank you for your support and prompt shipment of the
Hein-Werner O'boy seal kit.  I placed the order on October 24, 2013 online,
and received the seal kit today, October 26, 2013.  Wow, two days from
the west coast to the east coast.  This must be some sort of record for the USPS.

I did manage to get the tank nut removed without too much trouble. I ordered a
2.5" pin spanner wrench from Amazon, and with the addition of a 24 inch extension
( a piece of pipe ), it came off with no problem, just a small amount of grunting and

Again, thank you for your assistance.  It'll be a few days before I have a chance to
install the new seals.   Fall yard work to prepare for winter (25 deg. F this morning)
takes precedence over fun projects.

Best Regards;

Myrle M of Candia, NH


Jack Repaired: Hein Werner OBoy. Do not expect this all the time.

Hi Marc,

I really appreciate your help.  It was great talking with you.  If you ever want to visit, you can stay in an 1826 stagecoach  hotel free of charge, meals included.  Do it in the summer.  You'll be much happier.
Jim D of Warren, ME

Jack Repaired: Hein Werner FP-10 and FR-10.16, customer had a Century Fox and needed to get kits to repair. Also ne

Thank you again for all of your help and selling the kit to 
us at cost. May your good deed bring you many blessings.

Have a good day.
Robin at USA Hydraulics

Jack Repaired: seal kit for Enerpac RC-756 (The internet price was wrong)


thanks much, the local jack parts supplier wouldn't even do a lookup for the seal. I have 2 10000 psi hand type porta power units and 4 or 5 jacks/hydraulic cylinders i will be rebuilding so their lazyness will be your gain, as i will getting the stuff i need from you in the future instead!

thanks again Rick T of Oceanside, CA

Jack Repaired: Purchased Seals

Dear Marc,

Thank you for your help. I will pass along your company’s name.


Paul K. from Shelburne Falls, MA

Jack Repaired: Seals Purchased

Thanks Marc I got it today and already put it in, works great, thanks again,
Ronnie M. of Lake Wales, FL

Jack Repaired: Hoyer Lift HML400


You were correct. The rod gland seal ring was present in the kit you shipped.

Thanks for the help and the patient explanation.



Bob F. of Sugar Land, TX

Bechtel, Fleet Operations Mgr

Jack Repaired: Napa 91-642

Mr. Lazzar,

Just wanted to say thank you for the phone call the other day regarding that part I was in search of for my jack.  I managed to get it working again yesterday after about two weeks of it being down.  I had been fighting with it not lifting whatsoever.  But, finally I got it to hold a load (my car) up for around half a hour so, I think I got it fixed.  New lease on life I say.

I improvised on what we had talked about a bit.  I put the smaller ball bearing down there followed by a bigger one that wouldn’t float up through the spring.  Then, the spring itself and the cap and tightened it down to where it needed to be.  Seems to work.

I am especially grateful that you offer a rebuild kit for it and it seems to be of great quality even though I just needed the one seal that went around the push ram.  Went ahead and replaced them all!  I didn’t find anywhere else that offered rebuild kits for it.

I really didn’t want to shovel out $200+ for another jack since I was still going to be tempted to fix it anyway.  (Not a fan of throwing away things that can be fixed.)

So, now I can give it a fresh coat of paint the next time I have a few to make it look good again.  Thanks again, Marc!  You have provided a great service that’s fair priced and quality where Sear’s and Craftsman had lacked.

You know, they wanted $150+ for a new hydraulic power unit, but they’ve discontinued them for sometime.  But, at that price, it’s time to invest in a new jack.



Brian R. of Newport News, VA

Jack Repaired: Sears 50239

Thank you for helping me this was my Grandfathers Jack and I want to restore it to like new any assembly instructions you have would be helpful. Thanks Again

Michael C. of Westminster, MD

Jack Repaired: Walker J-101

Lazzar HCRC Testimonial
The jack's back together and in the surgery table working nicely. Thanks for your help Marc.
Phil of Detrick Veterinary Hospital of Fort Bragg, CA

Jack Repaired: Surgery Table Jack

Lazzar HCRC Testimonial

Hi Marc,

Again I would like to say thanks for all of your help in bringing this old floor jack back to life. My dad said seeing it look like brand new and actually working again was the best fathers day present he has ever gotten. I think it brought back memories of he and I working together in his shop restoring old cars which he thoroughly enjoyed.

Again thanks.

Pics attached of the jack and my dad.

Kevin F. of Garner, NC

Jack Repaired: Sears 328.12040

Marc,  Paid at 1:30 EDST.

Thanks for your prompt service.


Jon H. of Deep River, CT


I have a Sears 1.5 ton floor jack purchased new in 1965. My model number tag is slightly damaged but I think it reads 104.11611. Your drawings for that jack show the model # as 140.11611 which I think should read 104.11611. I see that you also list a model 104.11612 and 104.11624, so I am guessing the 104.11611 is a good number. I just thought I would mention this possible typo to you.
I also tried to print a copy of your drawings and parts list but could not, do you have the copy ability blocked. Thanks.
Regards, Dave Frellsen
You are correct. Thank you. Already fixed. 
The printing is not restricted. The drawings are there just so they can be printed. What browser are you using and please include the version.  

Jack Repaired: NONE - Dave saw what he thought was a mistake on the website and let me know so it can be fixed.


From Buyer - Andrew N

5/15/2013 18:06 PDT


Today I received the repair kit for my jack but it is either incorrect or incomplete as there main seals for the ram of the jack are not in the kit you sent. The only reason I purchased the kit is for the main seal.

Please let me know how we can redeem this issue, as I would like to start using my jack again some day.

Thanks in advance,

Andy N. of Phoenix, AZ

From Seller - Lazzar's Floor Jack & Hydraulic Repair

5/21/2013 18:21 PDT


We spoke on Friday 05-17, you indicated that you were not sure if the seals were correct or not. (you had not looked at your seals in many years) That you would take apart your jack and compare your seals to the ones you purchased from me. You also mentioned that you would do it over the weekend, 05-18 & 19. The kit you purchased only fits a SnapOn YA642 Series C. If you have any other series, the kit will not fit. Also if you have a YA642C, this is not the same as a series C. Please let me know.


From Seller - Lazzar's Floor Jack & Hydraulic Repair

5/21/2013 18:25 PDT


Just more information.

This is a link to the drawings and seal kit number as printed by the factory. The seal kit number listed on the drawing is a 240530, this is what you ordered and it is also what was shipped to you.



Hello Marc Lazzar,

The dispute opened by Andrew N has automatically closed because it
was open for more than 20 days. Any funds associated with this disputed
payment are now available for withdrawal.

We hope that the dispute has been resolved.

Thank you,


Jack Repaired: Snap On YA642

Thank you so much for the phone call and super quick refund. This jack I am fixing is +/- 45 years old and it's been a good one! $100 is will worth investing to keep it running. I look forward to getting the seals and putting back into service.

That is great customer service you have and I appreciate it!!!

Thank You!
Russell C. of Weatherford, TX

Rockwell American

Jack Repaired: Sears 328.12160

Hi Marc,
Seal arrived today and I installed it.  JOY!
Fit perfect and jack is very happy as is it's owner  (me).
Thank you for your help.
I will call you first on the next need.

Tom P of Buffalo, TX

Thank you so much, I am ordering the seal kit right now.
My receipt number for this payment is: 5274-7929-7160-5662.
I can not wait to have my jack working again, I really appreciate your time and your
expert knowledge.
 John W. of Naperville, IL

Jack Repaired: Sears 140-11611

Thank You Marc,

Look no further if you need a hydraulic seal. There wasn't a repair kit for my bottle-jack / log-splitter. Astroline, the manufacturer had no info on it, but Marc took the time to call me. On his site you can identify the seals you need, all you need to do is to have the correct measurements, his site also shows you how to measure the seals and o-rings.
His service is great, I would have had to junk my log splitter had he not took the time. I had a $20.00 order, he had a great attitude on such a small order. He e-mailed me my bill, could have put my credit card info in, but it had a PayPal link, it was done! Ordered on Monday and my seals were delivered Thursday.   
Ron P of Harvest, Alabama

Jack Repaired: Astroline ALS1000 Log Splitter, Ron purchased the seals and did the work himself

Hi Marc
You guys are the best. I really appreciate all that you have done for me.That is just what I needed to see where the parts are located.I will purchase more kits in the future,I owe you big time. Thanks again.
Ron M of Harwinton, CT

Jack Repaired: Walker 99

I spoke with a guy named Mark over the phone and I simply cannot express how grateful I was with his patience and his help. He was the most willing person I have ever had the pleasure of doing business with. Usually it seems like I am made to feel like I am bothering a company when I call for help, but not with this guy. Wish everybody had such a helpful nature.

Exterran Gas Compressors

Jerry N. of Springtown, Tx

Jack Repaired: Mac Big Red

Installed today ....works like new....thanks

Glenn H. of Burbank, CA

Jack Repaired: Hein Werner WS - Power Unit only


Fabulous thanks, it has been a pleasure dealing with you.

Megan G. of Berri, SA    (Australia)


Procurement Officer

Water Engineering Technologies

SA Water Riverland Workshops

Jack Repaired: Blackhawk RC-161

Lazzar HCRC Testimonial
I just ordered 2ea 3312 kits for Hein Warner WS . Just to let you know that that kit fits Montgomery Ward Model 5630. You can add that reference to your web site.
Thanks for the great service.
Tim M of Somis, CA

Jack Repaired: Montgomery Ward 5630

Just a note of thanks!  Your timely repairs and great work made my old jack work like new. 
Mike G. of Lakewood, CA

Jack Repaired: Hein Werner WS

Parts received and installed. Jack is functional again. Thanks for the good prompt service.
Don L. of Vail, AZ

Jack Repaired: Sears 328-12160, Don purchased the repair kit and downloaded the manuel. He repaired it himself.

Lazzar HCRC Testimonial

I bought one of your kits for a Lincoln 2 ton and wanted to let you know that I appreciated the way you handled all my questions and the info you gave me on putting it back together.I will definitely recommend you to anyone I know.Thanks again for all you did and GOD BLESS YOU. 

Jim B. of Battle Creek, MI

Jack Repaired: Lincoln 93642 - Thanks Jim for the note. 06/22/2012

Lazzar HCRC Testimonial

Mon, Jun 11, 2012 at 9:24 AM, Marc Lazzar wrote:
Email me a digital picture of your seal.
This is a link to my website, that will help you figure out what you need.
If you need help figuring out what you need, call me.


Sun, Jun 17, 2012 at 9:44 PM, Marshall T. wrote:

Thanks Marc

It was difficult to install because the seal is much harder than the old material, but it works great.

Marshall T. of Kingsly, MI


Sun, Jun 17, 2012 at 9:58 PM, Marc Lazzar wrote:

The new seal is urethane made in Europe. The old seal is made of Buna.


Jack Repaired: Unknown Import

Thank you for your help Marc,

Tim B Sr

Bryan Electric Company in NJ

Jack Repaired: Kits purchased for Greenlee knockout punches 1731-M3 and 1732-M2

Lazzar HCRC Testimonial


Thanks so much for sending these images.  So fascinating to see the details of what goes into this machine.
Can't wait to get it back and to get to work with it!
Roman C. of Los Angeles, CA

Jack Repaired: Elemack Spyder dolly

Lazzar HCRC Testimonial

Thanks for the rapid turn around and quality service! Your son was very professional today when I picked up the finished jack… Aside from the paint, it seems like new again, and ready for years of projects.

Thanks for offering this valuable service!


Eric B. of Costa Mesa, CA

Jack Repaired: Sears 328.12160

Lazzar HCRC Testimonial
"I have used the jack several times already and it's working great. When I picked it up your son was quick to demonstrate it under the rear end of a Jeep Cherokee.  A great experience (finally). Just wanted to say thanks for the repair and the service.  I'll definitely spread the word."
Charles P. of Santa Clarita, CA

Jack Repaired: Prolift G-493L

Lazzar HCRC Testimonial



Thank you so much for sending me the manual and also the one in the shipment. Now I can get this thing in my head so I can work on it. Hope you and your family have a very happy Easter.


Thanks again.


Lee W. of Spring City, TN

Jack Repaired: Walker J-883, Lee, purchased the kit and repaired this jack.

Lazzar HCRC Testimonial

"I had occasion to use my floor jack today to check the standard transmission fluid on my 57 Studebaker wagon.

The jack you repaired for me worked perfectly! Smooth as glass!

Many thanks for your fine work."

Hans S. of Los Angeles, CA

Jack Repaired: Keybar Maxi-Brute

Lazzar HCRC Testimonial

“Just wanted to let you know that I received the kit and schematics as ordered. My neighbor and I just got around to repairing the jack. My neighbor is a retired mechanic/machinist and has a wonderfully equipped home shop. We found the schematic wasn't quite the same as the jack and a few parts you provided weren't useful, but we were able to improvise and everything went well and the jack works terrific. In fact, based on the knowledge that we developed in the repair we were able to make another jack functional - some 'idiot' had messed with the check valves and springs. At any rate, thanks for your good help. We had great fun in doing this project.”


Bill W. of Salem, OR

Jack Repaired: Walker 945-L, Bill purchased kit and repaired himself.

Lazzar HCRC Testimonial

"Thank you for being able to repair my jack, it works great. If anyone ask me if I know a place that repairs jacks I will send them to you."


Daniel S. of Montebello, CA

Jack Repaired: Motorcycle Lift