About - Testimonials

Jack Repaired: Sears 214.124900

Jack Repaired: Blackhawk B65444 Cylinder

Thank you very much. The parts work great. You are absolutely awesome. I really mean that.

Jack Repaired: Blackhawk 65452 Cylinder

Jack Repaired: OTC 5110 Air / Hydraulic Floor Jack 10 Ton

Jack Repaired: Torsion Spring, Right Side

Thank you guys so much... It made the owner of the jack extremely happy... It works like a champ.

Jack Repaired: Lincoln 93716 Transmission Jack

Just what I needed. Thank you.

Jack Repaired: Transmission Jack

Jack Repaired: Alltrade 620098

Kevin,

Wow. Thanks so much for the prompt reply! And on a weekend, too. I have emailed the seller of the transmission jack to see which serial number applies.  When all the dust settles on this I have an old Blackhawk floor jack I'll have to talk to you about. Thanks again.

Jack Repaired: Westward 5ML72 Transmission Jack

Hello,

I would just like to say we got a kit from your company and the parts fit perfectly. I’m so glad I found your web site cause we were ready to throw out a very high quality floor jack just because we couldn’t find seals.

Keep up the good work!

Jack Repaired: Lincoln 93662

Arrived perfectly. Hope it solves my non working jack issue.

Jack Repaired: Sears 214.12114

Ordered a spring from you & I believe this is just about the fastest I have had any item delivered. Reasonable price for what appears to be exactly what I need, but your shipping speed amazed me enough that I had to let you know. Thanks!

Thank You , it has been a pleasure doing business with your company!!!

Jack Repaired: OTC 1526

Thank you for the prompt attention!

Jack Repaired: Sears 328.12001

Hello,

Jack Repaired: Pro-Lift G-493L

Replacement order has been received.

Thank you very much for the great service.

Jack Repaired: Michelin G-735

Yes, I got it. That was very fast. 

Thank You!

Jack Repaired: Blackhawk B69477

I think it's great you still carry seal kits for such an old jack. Thanks for your amazingly fast service.

Jack Repaired: Hein Werner Model K

Tiffany,

Thanks for that spring!  I had time to take a look at it this week and it worked perfectly for my application.  I appreciate the help.

Got it. Thanks!

Jack Repaired: Craftsman 214.50239

Hi Kelly,

I did receive the parts, thank you for the great customer service!  I had not gotten around to letting you know the original shipment never showed up, so I am very impressed that you were proactive and went ahead and shipped the replacements.

Jack Repaired: Craftsman 214.50239

You were very helpful. Received parts and fit perfect. Thank you. 

Jack Repaired: Pro Series 7000

Jack Repaired: Lincoln 93657 and 93642

Best ever. Thank you.

Jack Repaired: Walker 93633

Thank you. Part worked great!

Jack Repaired: Craftsman 214.50156

I received this  parts kit on Saturday and installed same day.   Very pleased with your service and quality of components.  My old jack works just like it did when my dad bought it new in the 60’s.

Jack Repaired: Hein Werner 0237-K Floor Jack 2 Ton

Thank you for the information.  Your help on this is greatly appreciated.

Jack Repaired: Simplex HSR-502T Cylinder

Thanks, rebuild kit worked great

Jack Repaired: Napa 91-690

This past week I ordered:

Jack Repaired: Sears 214.124700

Received seals and rebuilt both rams, and pumps. 2 inch ram felt a little tight, but works great. Thanks!

Jack Repaired: Red Arrow 850 Shop Press

Thank You, We talked on the phone and I Ordered 2 ram kits and 2 pump kits for a Red Arrow 850 and a Red Arrow 2 inch bore ram for a cherry picker engine hoist. 

Thanks Again for your help,

Jack Repaired: Red Arrow Tow Bar 850 Shop Press

Thank you guys. You’re awesome. Seals went right in and worked. Thanks.

Jack Repaired: RP55 Shop Press

Just wanted to say thank you for being an awesome seller! I was so excited to see that y'all sold replacement casters for my 1.5 ton aluminum jack. I received it very, very quick and it fits and works perfect!!! Y'all have a blessed one!!

Jack Repaired: 1.5 Ton Aluminum Racing Jack

Thank you kindly, this was very helpful. I will remember this when the need to purchase seals for future repairs.

Jack Repaired: Sears Craftsman 50239

I keep checking with Post Office for order and it is  not  being shipped
by them. Can you perhaps find out why and give them a push ?

My order
# is AXXXXX

It looks like the USPS has misplaced this package. We will ship another. You will receive a new tracking number via email.

Just received second seal kit you sent after the first one went missing at the Post Office. Thank You. This package was really ripped up badly, probably by the sorter at the P.O.Parts were intact, but, could have easily fallen out of packaging. A plastic bag like envelope was utilized with very little filler or cardboard to stiffen the package.  I would like to order one more kit for another jack we have here. Is it possible to have it packaged in a more stable manner if and when I do ? Please let me know.

P.S. the parts are correct and I am very pleased with your product

Jack Repaired: Central Hydraulics 42820

Thank you for having what I needed. Fast shipping.

Jack Repaired: Sears 328.12160

Torsion spring that you sent worked perfectly thank you very much.

Jack Repaired: ATD7300

I have installed the kit. The big seal on the hydraulic ram was the culprit (I guess it just gave up after 29 years), and after replacing it, the o-ring on the cap and the two in the pump the jack is working again.

Jack Repaired: Sears (Craftsman) 214.12400

Thank you for your prompt service. The wheel is an exact match. I have already installed it, and its so good not to have to drag it around anymore. Again I thank you.

Got it, jack works great now. Thanks.

Jack Repaired: Central Hydraulics 42820

I received it this morning. Thanks for the great service.

Jack Repaired: Simplex RLS101 Series C

Thank you. Sorry for sounding OCD, just want to make sure I got the right stuff before tearing that 100 pound greased pig apart.

Jack Repaired: Snap on YA700 Series A

Thanks for great delivery and parts, jack like new.

Jack Repaired: Sears Craftsman G493LWM

Just wanted to say thank you for your quick response and sending me the correct seal in a very timely manner. The jack has been rebuilt and working great. Your team knows their stuff. Thanks again

Jack Repaired: Banner Blackhawk B67424

Received in great condition. Installed on my old jack (25+ years old) and now it works perfectly. Thank you you for your prompt service with a quality part.

Jack Repaired: Lincoln 93642

Thanks again for the reply.  Really can't afford to order parts and then maybe find out its something else.  Can't afford to take it in for an estimate...can't imagine what that would cost so all in all, I'd like to buy American, but simple put, can't afford it.  I don't use the jack more than 6 or 7 times a year so new is the way to go.  If it breaks, ...guess ill wait till then and probably go new again.  I see walker don't make jacks anymore...its Lincoln....thought they did welders...regardless...sometimes its not what you want but what u can afford at the time.  

Jack Repaired: Did not purchase

Thanks!

They came in late yesterday afternoon, and I got them mounted this morning. Perfect fit! Although I was surprised that the bearings were not sealed, I managed to not lose any of the ball bearings. After a long time putting up with rusty wheels, my old jack rolls like it's brand new. 

Thank you thank you thank you !!!!! For getting the correct casters to us, it is so very nice to see my husband being able to pull his floor jack to where he wants it and not worry about something bad happening. A bigger even thanks for how quickly they were delivered. Your company is AWESOME ! Will be doing some name dropping about your company to friends!

Jack Repaired: Michelin G-735

Thank you for using the USPS. I retired from the USPS in 2015.

Jack Repaired: Hein Werner 93642

Jack Repaired: Saddle

Kit came yesterday. Couldn't be happier.

Jack Repaired: Sears 328.12040

Thank you for your fast and courteous response. The seal fits and works better than the original one, your help was greatly appreciated.

Jack Repaired: U-Seal

Thank you for your fast and courteous response. The seal fits and works better than the original one, your help was greatly appreciated.

Received, worked well.  Thank you!

Old manley jack up and working. 

thanx

Jack Repaired: Manley

Steven,

Thanks for the support and assistance.  Thanks to the correct seal kit and the drawings you provided, my jack is back in service and works like new!

You provided amazingly encouraging support and technical excellence!!

Jack Repaired: MVP G-489

I recieved it. Thank you. Very good service.

Jack Repaired: Michelin G-735

Thanks it was received and installed works great

Jack Repaired: Hein Werner O'boy

Thank you, the packing has been delivered, installed, and works.

Jack Repaired: Ausco 24-52025

Jack Repaired: Sears 50145

Parts received and working thank you very much.

Jack Repaired: 100293 OTC Cylinder

 I hope I do not waste your time with this, however I just could not resist complimenting your web site. Your resource page is awesome. It has saved me uncounted hours.

Best site I've found on the internet. Thank You.

Thank you, Steve!

I must admit that I was very impressed by your timely and professional response, especially the night before a holiday. And in case you are wondering, I just ordered the OEM seal kit.

Thanks again,

Jack Repaired: Snap On YA642 Series C

Thanks for prompt delivery and service !

Kit already installed and jack back to customer !

Jack Repaired: Pro Lift G-489

Dear Sirs,

Received unit. Thank you. Do you want the old one back to repair?

Jack Repaired: Pro Lift T-5300

yup, received it today. Great service. Thank you very much!

Jack Repaired: Michelin G-735

Steven,

Thanks for the speedy reply!

I got the kit ordered, thanks to you. We look forward to doing business with you folks again,

Jack Repaired: Napa 91-101 Series E

Thank you, part installed and now I have a working Jack!!  Thanks for your help.

Jack Repaired: Blackhawk T-11

Jack Repaired: Walker 93632

Thank you for your help!

Jack Repaired: Matco AM200F

Thank you arrived today fits perfect!

Jack Repaired: U-cup seal purchased

Superb, guys - Thanks!

Jack Repaired: OTC 1504A

Jack Repaired: Enerpac JSH-121-1

Wow , that was fast. Parts ordered , Thanks !

Jack Repaired: Snap On YA642 Series A

Jack Repaired: Walker 93667 Series C

Jack Repaired: Oil Seal

Thanks for responding and taking care of this in a timely manner. I received the ball bearings. Appreciate it. Casters installed and work great

Jack Repaired: Omega QG48900-K04 Casters

Dear Al,

Thank you for your time on the phone with our order,you were a Big Help to understand what is needed.

Jack Repaired: Norco 72200D

l received my order yestesday in my Home.Thanks,I like your service, is fast and secure.

Jack Repaired: Ajax 95632

Jack Repaired: Lincoln 93662

Thank you.  I received the seal and it was exactly the right part.  The jack now works like it should.

Thanks again.

Thank You!  Received the correct kit and worked great.

Thanks Again,

Jack Repaired: Omega 22050C

Great.  Ordering the pump kit.  Do not have time or need for the ram right now.  Using the pump for something different.

Complements on the supper fast support.  I am so used to people not getting back for days.  Will recommend you to a old engine site I am on.  They have a tool section and deal with all kids of old equipment. 

It is called Smokestak

Jack Repaired: Hein Werner FP-10

Thanks for your response. It would be nice if your company would put a note with the kit saying that there are a few extra parts due to the adaptability of the kit on several jacks. Also let the user know that at least 2 locations have a larger Oring that replaces an original Oring and plastic washer, 2 parts for 1. I figured this was the way your company wanted it done.

I have the jack back together and it seems to work.

A small sketch showing where everything is supposed to go would stop a lot of head scratching and be easy to include with the kit.

Thank you for all your help and having the kit I needed.

Jack Repaired: Sears 950239

Jack Repaired: Snap On YA642 Series A

Thank you so much, the seal is installed and working great, thank you for all your help. Was great working with Mark on the phone helping me get the right seal, I will do business with you in the future.

Jack Repaired: Seal for Snap On Press (no model info)

The Craftsman 3 ton floor jack is back!

 You know your floor jacks.  I couldn’t  walk away from the workbench until I figured this out.  I took everything apart and double checked everything in the power unit, including the cup seal, it all looked good.  Then, based on what you said, I took one of the small ball bearings from the rebuild kit and dropped it into the suction port (previously I tried to put two large ones in), and then the original large one on top of it, the screw went down all the way and seated.  I gave the piston one pump and the ram moved, that was it. 

 I was very careful when I took everything apart, photographing, bagging etc, but somehow I missed that second ball bearing, it probably fell into the oil catch pan when I was draining the power unit, I never saw it.

 Thank you again for your help, especially on a Sunday.

 I am a consultant for the boat building industry, as well as a former boat builder and marine diesel mechanic.  I write for a few boating magazines on technical subjects, as well as customer service.  I will use this story in an upcoming article on customer care and support.

Jack Repaired: Sears 328.12291

Thank you so much for making these kits available! Unfortunately, jacks do need service after time, and you make that possible.

Keep it going!

Jack Repaired: Sears 215.50145

Thank you for the quick turn around and the top-notch service!

Jack Repaired: Allied HDJ2-10 and OSHA Sticker Pack

received intact ,THANK YOU

Jack Repaired: Misc Parts for an old Walker Bottle Jack

Received, installed and works great, let me know if you have an ebay store and will give u 5stars on price, description and delivery.

Jack Repaired: OTC Power Team 420622

Thanks for the quick service. The repair kit is correct for my jack.

I also have an generic made in china 4 ton porta power that needs seals, 

can you guys help with this and what info do you need.

Thanks much

Jack Repaired: Viking 315

Jack Repaired: Sears 214.50135

Jack Repaired: Sears 214.50111

Thank u guys the jack is up and running

Jack Repaired: U Cup Seal

Jack Repaired: Lincoln 93633

Jack Repaired: Omega 41000

I actually recieved the part yesterday. Installed in the jack, works great!!!

Thanks for the quick shipping and excellent part!

Jack Repaired: Sears 50239

From Customer, On Wed, Dec 28, 2016 at 4:39 PM

tracking # for this ?

From HCRCnow.com, On Thursday, December 29, 2016 4:57 PM

Hi Dale,

From Customer, On Thu, Dec 29, 2016 at 6:14 PM

thanks for being honest

Note: This order was placed on Dec 14, 2016 and we shiped it on Dec 29, 2016. This is not the way we normally handel shipping. We do make mistakes.

Jack Repaired: Manley 190 60 Ton Shop Press

I received it and it is wrapped for Christmas. 

Thank you. Funny gift, uh?  For the man who has everything.

Jack Repaired: Sears 328.12010

Thrilled with the kit, awesome company to deal with! Jack works great . Have only had it for 30 years. Looking forward to another 30 . Thanks a lot!

Jack Repaired: Sears 328.12160

Hey, Got your seal kit and rebuilt may jack and now I am in business again!

Jack Repaired: Sears 328.12040

Mon, Nov 28, 2016 at 11:48 AM

I just wanted to say to you, I'm just a guy with a simple problem with a jack, (I'm also a paying customer) I have a shop and have lots of equipment, with many hydraulic things. Since you can't take the time to help me out with my problem, And give me an attitude, I will not EVER order or tell anyone about you in the future. You said I'm pushing your buttons,,,, Why cause I'm just trying to fix my problem. You Sir Mark acted like an ass.... I truly hope you have a lovely day. And if you have a boss, I hope he reads this because you have terrible customer relation skills, I'm trying to be as nice as I can, cause normally I would just tell you to go FUCK yourself...

Jack Repaired: None, Sears import caster with shock spring

Jack Repaired: Gray BF-100

From Customer, On November 15, 2016

Thanks Kelly. Never had issues with even First Class take so long, the name is deceiving .

Glad it's not a part for my heart ha ha.

Thanks again have a great day!

Wed, Nov 16, 2016 at 5:34 PM

Kelly, Thanks again for the info about my parcel shipment . I received it today ! However , was quite surprised to see it arrive by the original horse the USPS started with , I now know why this is considered " First Class Mail ". They have not the heart to tell the horse otherwise . Have a great day !

Jack Repaired: Sunex 21022-008 Bolt

Have a great day!

Jack Repaired: Sunex SJ-2

Jack Repaired: Hein Werner 55

Seals worked great 

Jack Repaired: Lincoln 882

Jack Repaired: Wudel 711

Jack Repaired: Norco 71500S

Jack Repaired: Lincoln 93642

Jack Repaired: Lincoln 93632

Jack Repaired: Ajax 95804

Id like to extend a heartfelt appreciation and thank you for your urgency and your care for the situation. As well as your exceptional customer service through the process. I received the second seal kit today and everything is in fine form and great shape. Absolutley no damage or any complaint. Much appreciated and looking forward to doing business with you again in the future as well as a strong recommendation to anyone who asks for somewhere to get quality parts.

Jack Repaired: OTC 1510B

Item was delivered today. Thanks for your concerns. Would do business with your company any time.

Jack Repaired: Sears 328.12160

Jack Repaired: Red Arrow 575

Attached.

Jack Repaired: Sears 214.50239, 950239

Just wanted to say thank you for the part that Sears wouldn't sell me, part is perfect and I now have my jack back! Thanks!!

Jack Repaired: Sears 214.50156

Wonderful thank you so much!

Jack Repaired: Sears 214.50156

MANY THANKS!

My sears did not come with a manual like that.  I have the original, but no parts list in it, other than replacement "power unit". Wish I had had that when I did the rebuild, would have made it a lot easier and quicker than the exploratory surgery I went through.

I had  removed the tank nut and replaced the seal, but did not get the tank separated from the body.  Hit it a few times with a soft mallet, but was afraid to hit it much harder, no leaks were evident, so I just left it on, sprayed the inside with solvent, and blew it out.  Now I see what I was questioning as a "spring" in the partial parts list, was the strainer screen, which was in place and clean.

I will pull the check balls and double check the seats.

Thanks a million for your support!  A very rare commodity these days.

Jack Repaired: Sears 328.12041

Jack Repaired: Seals, O-Ring and U-Cup

Jack Repaired: Viking 325

Jack Repaired: AUSCO D-51211

Dear Sirs,

Order received. Project repaired. Next on the list is a Blackhawk floor jack. Will get back to you as to model and serial numbers.

Jack Repaired: Ram Pac HP50

From Customer, On Wed, Aug 17, 2016 at 6:17 PM,

We were away from the house this past weekend when our package was delivered. However, someone decided they needed our mail more than we did. When we came home the mailbox was open and empty. We received delivery confirmation from the USPS that the package was delivered on the 13^th around 3:30 in the afternoon. We’ve contacted the postal service, they verified the route via GPS and they believe our package was delivered to the proper address but I don’t know if they can truly know for sure. They have to go through their processes and I don’t know what the end result will be on their end.

Either way, I’ve unfortunately not received my seal kit at no fault of yours. What can we or I do to remedy this issue?

This is what I ordered

and I believe this was my order number AXXXXX.

Thank you, Chad S

From HCRC, On Mon, Aug 22, 2016 1:36 PM

Hi Chad,

We will give you another seal kit. You will have to purchase shipping with signature required and insurance. This will be about $15.00

Let us know if you would like us to do this.

Jack Repaired: Seal Kit QG59500-K00 for Mac Tools JSA350MA

Jack Repaired: Saddle Pad for unknown jack (26022-1)

Jack Repaired: Astroline 5302

Thank you, this one is correct. I have installed it and it works just like the original one. I mailed the other one back to you. You should receive it on Monday. USPS is the carrier and I included a tracking number in a previous email,

Jack Repaired: Torsion Spring, Right Side

Jack Repaired: Sears 328.12160

Jack Repaired: Lincoln 93642

I fixed my jack.  

It started with a rebuild kit, and of course, as mentioned, I got the assembly all screwed up.  I used the illustration to establish logic, then I put the valves back together using the logic that I generated.  Now,the jack goes up, stays up, lifts my car, and lowers as I expected it to.

Jack Repaired: Sears 328.12041

Thank you, I ordered one, fingers crossed.

Jack Repaired: MVP G493LBW

Thanks great job.

Jack Repaired: Lincoln 93229

Mahalo

Jack Repaired: Alltrade 480578

Thanks for your fast shipping. The part for my floor jack fits and works.

Jack Repaired: Sears 50239

Jack Repaired: Customer Purchased Seals

Thank you so VERY much for your kind and considerate phone call.  It was my pleasure to chat with you about my situation.  You were very helpful. 

Have a great weekend.

Go Royals !

Jack Repaired: Hein Werner 93809

I received my part. I fixed my jack and it works just fine thank you very much.

Jack Repaired: Michelin G-735

Jack Repaired: Weaver In-Ground Hoist

Jack Repaired: Sunex 5240AO

Hi,

I just wanted to let you know that I thought we only needed one kit, but then decided that at that great price we could use two. I placed two orders, please save yourself some money and ship them together.

Thanks again,
C & C Rentall of ROCHESTER HILLS, MI

04-02-2016

Jack Repaired: Hein Werner WS

Don N of Tuolumne, CA

03-22-2016

Jack Repaired: ProLift G-493L

THANK YOU for terrific response promptness!!!

Ken W

03-21-2016

Jack Repaired: Napa 91-716 Series F

Received my order yesterday, opened it up and everything, everything I order was there.  Didn't take me very long I had my 2 old floor jacks back in working condition. Parts were perfect. Thanks.

Bill T of PHOENIXVILLE, PA

02-27-2016

Jack Repaired: Sears 328.12001

I ordered a seal kit # 68237. Kit arrived in a few days.  Installed kit jack works great. I work at a truck repair shop,we have had jacks repaired that did not work or worked for a short time when we got them back.  I am going to try to fix them with your help. Thanks.

William M of Lexington, TN

03-17-2016

Jack Repaired: Hein Werner 68041

Jack Repaired: Lincoln 93642

Jack Repaired: Sunex 6603

Thank you very much . the 5/16” ball that was supposed to be in release port was missing.it is working better than ever,with a full reservoir of oil it has much more stroke  Thanks again for your help.

Jack Repaired: Ramco RP55

Jack Repaired: Sears 214.50112

Jack Repaired: The Jack House 217905

Thank you for your assistance.

Jack Repaired: Lincoln W93808

Jack Repaired: Blackhawk SJ-2

Jack Repaired: Wedge, did not know model number or manufacture.

Jack Repaired: ATD7313

Jack Repaired: Sears 328.12002

Jack Repaired: Sears 328.12000

Jack Repaired: Weaver WA80B

Jack Repaired: Sears 104.11613

Jack Repaired: Sears 328.12001

Read this all the way through. A bad start with a fantastic finish.

Kelly @ Kansas City Customer Service - Manager

Jack Repaired: 22x40x12 U-Seal

Jack Repaired: Strongarm M65

Jack Repaired: Lincoln Floor Jack Casters 231583

Jack Repaired: Floor Jack Torsion Handle Return Spring

Dear Marc,

First of all thank you for all your time on the phone. I know you're not in the business of walking a dumb ass through their project. I appreciate it as this was originally my fathers jack and I've used it my entire life. I don't know if its worth it or not but it seems to be a good jack and i'd like to keep it working rather than toss it in the garbage.

I'm including a copy of the original owners manual in hopes that it will help you and others who need it.

Sincerely,

Jack Repaired: Sears 727.12100

Marc,

Just put my order through! You wouldnt beleive how hard it is the find the proper casters for jacks! Thanks again!!

Jack Repaired: Floor Jack Casters

Got it...and by the way...the next  time you are on ebay. ..look up personalities and buy the first one you see...because yours sucks!

Note: We shipped the wrong seal kit to this customer. We did email her a return label, we shipped the correct kit without waiting for the return to arrive. Still, we are not able to satisfy. We will keep trying.

Jack Repaired: Hein Werner WS

Jack Repaired: Blackhawk B65426 Air Motor Only

Hi Mark,
I well received my kit today Monday, November 16. Thank you very much for your service.You have good service.

Jack Repaired: Hein Werner 55

Thanks so much for the info and quick reply, I really appreciate it.  I just needed to confirm the pump could supply 1500 psi to the system I am designing.  If I blow a seal, you'll be the first people I contact.  Thanks again.

Jack Repaired: Simplex Pine 1000-8

I had an old but barely used MVP Prolift G-489 5000 pound floor jack that wouldn\'t even overcome the pull-back springs, much less lift any part of a vehicle. When I took it apart, the ram useal was so brittle it crumbled when I took it off. That was probably the only part from the kit that I needed, but I changed the wiper O-Ring too.

The jack works again.

Jack Repaired: MVP G-489

Jack Repaired: Central Hydraulics 47246

Jack Repaired: Central Hydraulics 42820 Floor Jack

Jack Repaired: Torsion Spring

Jack Repaired: Sealant 3M 08008

Thanks. I've ordered the seal kit. Y'all are awesome!

Jack Repaired: Crftsman 950240

Thank you for the quick response, I just ordered that item on your website.

Jack Repaired: Part needed, G62000-0018

Seal kit arrived 7-31-15 evening, got jack resealed works good thanks for the help on finding the seal kit and fast service . I will be back!!

Jack Repaired: Hein Werner HW93642

Jack Repaired: Walker 93642

Jack Repaired: Sears 214.50136

Jack Repaired: Snap On YA700B

Jack Repaired: Blackhawk RC156

Jack Repaired: Norco 71030

Jack Repaired: KRW / KR Wilson 137BH-1

Jack Repaired: Blue-Point GM 3.0

Jack Repaired: Blackhawk 67393

Jack Repaired: Lincoln 93642

Jack Repaired: U Cup Seal 06x12x07

Thank you very much, I found the steel balls, The large one is 3/8 and the small one is 1/4, I was even lucky enough to find a seal in my junk seal box and was able to fix it. Thank you for answering , I really like your web site.

Jim I of Omaha NE
02-15-2015

Jack Repaired: Hein Werner 54

Thank you so much! You are a life saver!

This is just what I need. Have the leather soaking. 

Jack Repaired: Weaver WA-67

Marc, thanks . I know you are busy. So thanks for the oil information . Have a great weekend !

Don C of Manassas Park VA

01-29-2015

Jack Repaired: Sears 328.12160

Hi ! Received kit yesterday ! Thank you for your service! I will inform my Snap-On dealer because he has run into this problem before with much frustration including me ! Thankfully I found you on the web ! Thanks Glen !

Glen H of Lake Cowichan BC Canada

01-21-2015

Jack Repaired: Napa 91-642

Thank you.  Your tech man was a big help.  I already took off some of the parts I have to replace.  The oil seal item 8-4 has a grooved side and a flat side.  Can you tell me which side faces down.  I didn’t  make note of it when it came out.  Thank you

Larry J of Brooklyn MI

01-21-2015

Jack Repaired: Sears 328.12160

Jack Repaired: Stewart needed explaining on measuring seals

Jack Repaired: Torsion Springs

Hi, just a little note to say that my jack works perfectly! Thanks for your personal help and your excellent website information.

Thanks,

Doug G of Janesville, WI

11-18-2014

Jack Repaired: Jet JASJ-20

Thank you for replying as fast as you did ,, my wife has placed an order for me , Her email may show up on the order.

David B of Williamsburg KY

11-17-2014

Jack Repaired: Blackhawk CJ-43

Hello, I wanted to thank your company for the great service and especially the representative, Marc for his patience, his expertise in making sure that I purchase the right parts to fix my floorjack. I will recommend your company to others who have floor jack problems. Again, thank you.

Richard M of Aledo TX

11-05-2014

(Note from Marc: Sometimes I am a pain in the ass. This one just worked out for me.)

Jack Repaired: Import Jack, needed Cooper Crush washers and an Oring

Marc,
Thanks for your call the other day with an update on the situation regarding the Hein Werner WS rebuild kit. I hope you have an easy time getting this corrected with your supplier.
I really appreciate you taking the time to contact me and provide a solution.

Have a great weekend.

Keith P of Downs, IL

11-03-2014

Jack Repaired: Hein Werner WS

Jack Repaired: Alltrade 480578 from Costco

I just wanted to leave you a follow up message on my purchase. First of all thanks for the heads up on possible different mounting bolts, because they were different. i"ve used the jack several times with no complaints. I am a full time diesel mechanic and use this jack at home for all my side work, and it works great! i could of bought a new style jack, but as with so mant products i worry about ending up with something that just dont measure up. It usually turs out to be chinese junk. They are great at makeing something appear to be the same , but the truth is they skimp  EVERYWHERE they can , and the consumer gets cheated. as you said about mine, it says "made in america" , but how can we be sure? To bad there:s not a measure in place to be able to check what you buy. I never truly appreciated people pushing this statement , but as time passes by i find they were ahead of the curve. Thanks for your help,    

Dave B of Flint MI

09-04-2014

Jack Repaired: Lincoln 93642

Done.  Thanks for your assistance.

Thanks,

Joe T of Magnolia TX

08-01-2014

Jack Repaired: Sears 214.12400

Steve & Marc,

Jack Repaired: Hein Werner E12.9A-1

Marc-thanks so much for all the advise. As things happen, my friend also rebuilt his O'boy, and had bought two kits, so he had the seals leftover...did them as you described-worked perfect! Regards,

Hank L of Florence OR

06-08-2014

Jack Repaired: Hein Werner WS

Thank you again Marc.  The parts were exactly what i needed. The tech support was right on the spot too. I just went out and found the seat tip in the garage. I will install it later. I blew it out when I pumped it while the ujoint seating screw was out.  I m sure it ll work once i put it back in.  

Thanks again. 

Rob P of Geismar, LA

06-03-2014

Jack Repaired: Lincoln 93652

Marc,

Jack Repaired: Purchased a Jack Saddle

Jack Repaired: Lincoln 93642

Hi Marc,
Thanks so much for your help.  Yes, the "How to Measure Seals" was a big 
help.  Your company goes way beyond others in customer service.  I am 
grateful.  I am attaching  the measurements and a couple of photos I took to 
help in the process, my jack main ram cup seems pretty standard. 

Jack Repaired: Harbor Freight - Needed a Seal

My jack works just like new. Thanks

Jack Repaired: Sears 328.12041

Jack Repaired: Napa 91-642

Ordered….

Thanks, Marc. YOU ROCK!

Jack Repaired: Central Hydraulics model 4172 2 ¼ ton floor jack

Marc,

Just to let you know that the kit arrived and I have finished rebuilding the jack. All is working well and the old jack is back in  business. Thank you for your help and assistance.

Jack Repaired: Hein Werner WS

You did not need to do that for me. It was not in anyway your fault. Thanks for it though.

Jack Repaired: Hein Werner - PLATE, HEEL, 1/2 x 1-1/2 - Item No. 230301

Jack Repaired: Sears 328.12031

Jack Repaired: Hein Werner 93714

Marc, 

Jack Repaired: Blue-Point floor jack YA1642A

Jeff A of Los Angeles CA

02-25-2014

Jack Repaired: Hein Werner O"Boy

Hi again Marc

Thank very much for being able to supply and send me the seal I need. I have just paid through Pay Pal for it so you should have payment shortly.

I just have trouble getting my head around the fact I can come in from my shed to this computer and find a seal to fix my floor jack from over the other side of the world.
How fantastic is the internet system.

Cheers, and I will stay in touch for any other items I may need.

Chris D of Torquay, Queensland Austrailia

02-24-2014

Jack Repaired: Prolift 2500kg

Jack Repaired: Hein Werner OBoy

Thanks Marc.  I ordered 1.  If it works out for me ill order 3 more.  

Jay M of Cedar Part, TX

02-24-2014

Jack Repaired: Norco Transmission Jack

Thank You for the great response. I placed a order and paid for kit # 1014.

Have a Great Day.

Dean K of Department of Public Works BOD, Facility Management GS-11

02-10-2014

Jack Repaired: Snap On Fold Up Crane YA704B

Great.  

Thank you for the quick reply!!  Here's what Ive got.

Jack Repaired: Snap On YA1642A, The seal kit is discontinued so I helped him figure out size of ram seal.

Awesome………….thanks

Steve C of Greenfield NH

01-23-2014

Jack Repaired: Napa 520-1007

Order has been placed.

Thanks for your help!

Russell S of Rincon GA

01/02/2014

Jack Repaired: Central Hydraulics 42820 2 1/2 ton floor jack

It fix now - went over your site how the jack operate fluid wise and found a particle object and clean out all ball/spring channels - thanks - my apologies on my comment & will pass word around.

Jerry K of Belleview, FL

12-20-2013

Jack Repaired: Sears 50145

Thanks for your help.

Robert R

12-19-2013

Cust called to purchase seals. I explained how to adjust the seals he had. No purchase necessary.

Jack Repaired: Jet Shop Press - HT15

Jack Repaired: Some junker, Central Hydraulics 42820, measured and purchased seals.

Marc. Jack is alive and well! Merry Christmas

Dave M of Media, PA

12-10-2013

Jack Repaired: ATD7302, measured and purchased seals

Marc, Thanks for sending out that exchanged seal so quickly. My jack is up and working again.

Jeff M of Wenatchee WA

11-23-2013

Jack Repaired: Sears 50145 seal kit

Hello again, Marc;

Your service is more than impressive!  In my last e-mail, I indicated that I received
the seals in two days.  Actually, it was just 36 hours between the time I placed the
order and when I had the seals in my hands.  I placed the order on your web site
at 11:16PM on Oct. 24, and I had the seals in my hand at 11:16AM on Oct. 26.
A very impressive time from Long Beach, CA to Candia, NH.   The seals were
actually at the post office at 9:25AM but I didn't get there until 11:16AM.

Best Regards;

Myrle M of Candia, NH

Jack Repaired: Hein Werner OBoy. This was just luck on my part.

Hi Marc;

I want to thank you for your support and prompt shipment of the
Hein-Werner O'boy seal kit.  I placed the order on October 24, 2013 online,
and received the seal kit today, October 26, 2013.  Wow, two days from
the west coast to the east coast.  This must be some sort of record for the USPS.

I did manage to get the tank nut removed without too much trouble. I ordered a
2.5" pin spanner wrench from Amazon, and with the addition of a 24 inch extension
( a piece of pipe ), it came off with no problem, just a small amount of grunting and
groaning.

Again, thank you for your assistance.  It'll be a few days before I have a chance to
install the new seals.   Fall yard work to prepare for winter (25 deg. F this morning)
takes precedence over fun projects.

Best Regards;

Myrle M of Candia, NH

10-24-2013

Jack Repaired: Hein Werner OBoy. Do not expect this all the time.

Hi Marc,

Jack Repaired: Hein Werner FP-10 and FR-10.16, customer had a Century Fox and needed to get kits to repair. Also ne

Have a good day.
Robin at USA Hydraulics

Jack Repaired: seal kit for Enerpac RC-756 (The internet price was wrong)

Marc,

thanks much, the local jack parts supplier wouldn't even do a lookup for the seal. I have 2 10000 psi hand type porta power units and 4 or 5 jacks/hydraulic cylinders i will be rebuilding so their lazyness will be your gain, as i will getting the stuff i need from you in the future instead!

thanks again Rick T of Oceanside, CA

Jack Repaired: Purchased Seals

Dear Marc,

Thank you for your help. I will pass along your company’s name.

Sincerely,

Paul K. from Shelburne Falls, MA

Jack Repaired: Seals Purchased

Jack Repaired: Hoyer Lift HML400

Marc

You were correct. The rod gland seal ring was present in the kit you shipped.

Thanks for the help and the patient explanation.

Regards,

Bob F. of Sugar Land, TX

Bechtel, Fleet Operations Mgr

Jack Repaired: Napa 91-642

Mr. Lazzar,

Just wanted to say thank you for the phone call the other day regarding that part I was in search of for my jack.  I managed to get it working again yesterday after about two weeks of it being down.  I had been fighting with it not lifting whatsoever.  But, finally I got it to hold a load (my car) up for around half a hour so, I think I got it fixed.  New lease on life I say.

I improvised on what we had talked about a bit.  I put the smaller ball bearing down there followed by a bigger one that wouldn’t float up through the spring.  Then, the spring itself and the cap and tightened it down to where it needed to be.  Seems to work.

I am especially grateful that you offer a rebuild kit for it and it seems to be of great quality even though I just needed the one seal that went around the push ram.  Went ahead and replaced them all!  I didn’t find anywhere else that offered rebuild kits for it.

I really didn’t want to shovel out $200+ for another jack since I was still going to be tempted to fix it anyway.  (Not a fan of throwing away things that can be fixed.)

So, now I can give it a fresh coat of paint the next time I have a few to make it look good again.  Thanks again, Marc!  You have provided a great service that’s fair priced and quality where Sear’s and Craftsman had lacked.

You know, they wanted $150+ for a new hydraulic power unit, but they’ve discontinued them for sometime.  But, at that price, it’s time to invest in a new jack.

Sincerely,

Brian R. of Newport News, VA

Jack Repaired: Sears 50239

Thank you for helping me this was my Grandfathers Jack and I want to restore it to like new any assembly instructions you have would be helpful. Thanks Again

Michael C. of Westminster, MD

Jack Repaired: Walker J-101

Marc,  Paid at 1:30 EDST.

Thanks for your prompt service.

Jon H. of Deep River, CT

Jack Repaired: NONE - Dave saw what he thought was a mistake on the website and let me know so it can be fixed.

***DISPUTE*** RESOLVED

From Buyer - Andrew N

5/15/2013 18:06 PDT

Marc

Today I received the repair kit for my jack but it is either incorrect or incomplete as there main seals for the ram of the jack are not in the kit you sent. The only reason I purchased the kit is for the main seal.

Please let me know how we can redeem this issue, as I would like to start using my jack again some day.

Thanks in advance,

Andy N. of Phoenix, AZ

Andy,

We spoke on Friday 05-17, you indicated that you were not sure if the seals were correct or not. (you had not looked at your seals in many years) That you would take apart your jack and compare your seals to the ones you purchased from me. You also mentioned that you would do it over the weekend, 05-18 & 19. The kit you purchased only fits a SnapOn YA642 Series C. If you have any other series, the kit will not fit. Also if you have a YA642C, this is not the same as a series C. Please let me know.

Marc

Andy,

Just more information.

This is a link to the drawings and seal kit number as printed by the factory. The seal kit number listed on the drawing is a 240530, this is what you ordered and it is also what was shipped to you.

http://www.hcrcnow.com/uploads/drawings/snaponya642c1.pdf

Marc

Hello Marc Lazzar,

The dispute opened by Andrew N has automatically closed because it
was open for more than 20 days. Any funds associated with this disputed
payment are now available for withdrawal.

We hope that the dispute has been resolved.

Thank you,

PayPal

Jack Repaired: Snap On YA642

Marc,
Thank you so much for the phone call and super quick refund. This jack I am fixing is +/- 45 years old and it's been a good one! $100 is will worth investing to keep it running. I look forward to getting the seals and putting back into service.

That is great customer service you have and I appreciate it!!!

Thank You!
Russell C. of Weatherford, TX

Rockwell American

Jack Repaired: Sears 328.12160

Hi Marc,
Seal arrived today and I installed it.  JOY!
Fit perfect and jack is very happy as is it's owner  (me).
Thank you for your help.
I will call you first on the next need.

Tom P of Buffalo, TX

Jack Repaired: Sears 140-11611

Thank You Marc,

Jack Repaired: Astroline ALS1000 Log Splitter, Ron purchased the seals and did the work himself

Jack Repaired: Walker 99

I spoke with a guy named Mark over the phone and I simply cannot express how grateful I was with his patience and his help. He was the most willing person I have ever had the pleasure of doing business with. Usually it seems like I am made to feel like I am bothering a company when I call for help, but not with this guy. Wish everybody had such a helpful nature.

Exterran Gas Compressors

Jerry N. of Springtown, Tx

Jack Repaired: Mac Big Red

Installed today ....works like new....thanks

Glenn H. of Burbank, CA

Jack Repaired: Hein Werner WS - Power Unit only

Marc

Fabulous thanks, it has been a pleasure dealing with you.

Megan G. of Berri, SA    (Australia)

Procurement Officer

Water Engineering Technologies

SA Water Riverland Workshops

Jack Repaired: Blackhawk RC-161

Jack Repaired: Hein Werner WS

Marc
Parts received and installed. Jack is functional again. Thanks for the good prompt service.
 
Don L. of Vail, AZ

Jack Repaired: Sears 328-12160, Don purchased the repair kit and downloaded the manuel. He repaired it himself.

Thank you for your help Marc,

Tim B Sr

Bryan Electric Company in NJ

Jack Repaired: Kits purchased for Greenlee knockout punches 1731-M3 and 1732-M2