Shipping and Returns

RETURNS

All sales are final, non returnable.

Orders that are incorrectly filled by our shipping department will be exchanged. Contact us immediately for authorization to exchange. Returns sent without authorization will not be refunded. If you have any questions please contact us before purchase.

SHIPPING

We will send you an e-mail with tracking information on the shipping day to confirm your shipment. (An exception: if our store is on vacation notice, we will promptly ship on the return dates shown).

United States Shipping

If the shipping charge on your order is miscalculated high, please do not worry, we will refund the overcharge at time of shipping. All shipping is USPS. If you order a product that requires additional shipping, you will be notified at the time of order fulfillment and have a chance to cancel. Some items come directly from the Factory. We ship to Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, American Samoa, Guam, Northern Mariana Islands and all US territory.

International Shipping

International orders will be charged $19.95 upon checkout. When we pack and weigh your international shipment, there will be a refund of any overcharge or we will contact you if the shipping is more than the amount charged.

We ship via USPS First-Class Package International® Service or Priority Mail to Canada, Europe, United Kingdom, Australia and more than 190 countries. Delivery time varies by destination. Please e-mail us for a shipping cost before you purchase. Unfortunately USPS does not offer International tracking. If you need tracking we can offer shipping via UPS or Fed Ex. For this option, please call us to place your purchase over the phone and mention that request. If you order a product that requires additional shipping, you will be notified at the time of order fulfillment and have a chance to cancel. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility and please check with your country's customs office to determine what these additional costs will be prior to your purchase. When applicable, you will be required to pay these duties and taxes for your country at the time of delivery. If you refuse or abandon your package, a refund will not be issued. PayPal Fees for International orders: Please be advised that if payment is made through PayPal and for any reason your order is canceled and refunded in full that PayPal retains a fee for the exchange rate.

Loss Claim

All loss claims for shipments sent - If the claim is for lost package the claimant must wait 20 calendar days (for Domestic shipments) or 40 calendar days (for International shipments) before filing a claim with Lazzar's Floor Jack.

PURCHASES

Our online store is open 24 hours every day! To make purchases, you may shop online, call us, or send your purchase request via email. If you email, please include your name, phone number, shipping address, and payment type. Our email is support@hcrcnow.com.

There is a $10.00 manual order processing fee for orders placed over the telephone and via email.

PAYMENTS

PayPal

Lazzar's Floor Jack & Hydraulic Cylinder Repair Center uses PayPal to process all of your online credit card purchases. PayPal allows you to pay for a purchase using your credit card, debit card, or bank account. With state-of-the-art technology and high security standards, PayPal is dedicated to keeping your information safe and private. All purchases will be made over PayPal's secure server and payments will be made immediately. Industry-leading fraud prevention will keep your credit card information safe and secure. We do not keep your credit card number or expiration date as part of our security and to protect your personal information. You will need to enter your credit card number and expiration date each time you wish to make a purchase with us. Lazzar's does not sell, give, share or show your information to any person, or entity outside of our company.

If you have any questions about how PayPal works, please visit their website at https://www.paypal.com/us/.

No PayPal Account

No problem! If you do not have an account with PayPal, you need to just click on the "Check Out" button ignore the “pay with PayPal” button. This will take you to a credit card/debit card check out for secure and instant processing.

Checks and Money Orders

We no longer accept checks, cashier checks, money orders or cash.